Account Manager

at  GardaWorld

THE ACCOUNT MANAGER WILL REQUIRE THE FOLLOWING SKILL SET:

• Ability to create a positive work environment and create a team atmosphere to obtain the desired results from others
• Strong communication skills
• Strong organizational and priority setting skills to ensure goals are met
• Entrepreneurial and self-starter
• Ability to speak in public settings and comfortable with presenting to colleagues and clients
• Ability to coach, mentor and develop our onsite personnel
• Proven ability to prioritize, multitask in a fast-paced environment with problem solving skills, organizational and analytical skills to deal with competing priorities
• Computer skills - ability to use Microsoft Office 365 with efficiency

This position oversees a designated group of clients, Account Directors and Supervisors, along with the site guarding compliment and is responsible for customer service, collaborating with clients and the Account Director and Supervisors to ensure the best client experience. The Account Manger is responsible for client retention, growth of new accounts, value selling other GardaWorld offerings, while ensuring operational excellence, profitability and continuous improvement.