THE POSITION

If you are excited to re-think account management, shape Hive as a company, and disrupt an industry - apply!

• Consult our customers on their growth journey, jointly discover optimization levers, or prepare new product launches and market entries while owning the relationship with your own customer base end-to-end
• Build and maintain strong relationships with your customer base by serving as the connecting element between our customers and the Hive team; identify all relevant stakeholders & be in constant exchange with all decision makers
• Collect and analyze customer feedback closely with our product team to ensure we develop the best, most customer-centric software product in the market and thereby enable our customers to reach their goals
• Onboard new customers into the Hive software and processes together with our Onboarding team and make the first experience with Hive as one of the best that customers will not forget
• Join our pan-European account management team, and help deepen our customer relationships with some of the fastest growing direct-to-consumer brands across Europe

Please refer the Job description for details