Account Manager, Global Sales (Fixed-term contract)
JR-02902

Sales, Marketing & Communications

Full time

Temporary
Regional Sales Office – Germany

(FIXED-TERM CONTRACT UNTIL END OF FEBRUARY 2027)

Mandarin Oriental is looking for an Account Manager, Global Sales.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

• Develop, implement, and evaluate a well-defined and focussed sales strategy and action plan in line with MOHG marketing plans, objectives and targets as agreed with the Director – Global Sales.
• Manage a portfolio of top accounts in line with regional account list and develop, implement and evaluate key account plans for revenue growth
• Initiate and escort targeted educational trips
• Plan, manage and participate in annual Global Sales events for the region
• Deliver on KPIs in line with Global Sales strategy and guidelines inclusive of annual account list review
• Strategically support hotels through participation in performance calls and internal business reviews, regional revenue/sales calls, market intel reports
• Maintain good working relationships within all MOHG hotels and Head Office, ensuring prompt, informative replies to enquiries, quality lead generation and to provide thorough details on qualified accounts.
• Keep abreast of and report on, market trends, competitor activities, and client feedback as needed
• Location of the role can be in Munich or southern Germany