JOB DESCRIPTION

Title: Account Manager
Line Manager: Head of Commercial
Location: Gravit Software - DBpixelhouse Head Office

JOB PURPOSE:

Due to growth, Gravit8 are looking for a new team member to join our fantastic team in a highly rewarding creative software sales career. The primary role is to generate, nurture, and grow their own portfolio of account customers; sourcing new business leads and then growing them into long term, strategic partnerships. The AM is accountable for the effective management of these accounts, creating repeat ordering clients of our tailored and bespoke interactive digital products. The role will give the candidate a profit based commission package, as well as plenty of opportunity to inject their own creative ideas, and work with the ideas factory and existing products of the fantastic team we have here at Gravit8.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

• Develop new business, grow & retain relationships with key clients from their own leads, and nurture any leads that may be provided to them from within other areas of the business, or inbound/outbound marketing efforts.
• Work closely with, and be able to effectively communicate, ideate and explain digital products and services with customers, and the internal pm, dev and design teams within Gravit8.
• Learn and follow the Gravit8 sales and account management process, to maximise customer service, grow relationships, and ultimately drive sales revenue
• Be able to form and nurture strong, friendly working relationships with customers and key contacts within target customers/accounts.
• Ownership & leadership of your projects and accounts from a relationship, sales, and delivery perspective.
• Support the wider team to achieve the targets set - contributing to the overall company goals.
• Alongside the project management team, be accountable for operational efficiency with correct Gross Margins across their portfolio.
• Liaise directly with customers on & off site, and visiting clients premises on a regular basis
• Weekend working and international travel where and when required.
• Work within a sustainable manner / approach.
• To deliver all set KPi’s.
• Daily, Weekly, and Monthly check-ins, sales meetings, and reporting on their leads, activity, and 6-month pipeline.