Account Manager at Hanna Interpreting Services LLC

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

110000.0

Posted On

25 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Generation, Strategic Closing, Portfolio Growth, Upselling, Cross-selling, QBRs, Churn Reduction, Contract Negotiation, Executive Presence, Pipeline Management, Forecasting, Market Intelligence, Quota Carrying Sales, Business Acumen, Executive Communication, HubSpot Mastery

Industry

Translation and Localization

Description

Hanna Interpreting Services is seeking a results driven Account Manager who functions as a high impact revenue generator. This is not a passive relationship management role; it is a position for a strategic closer who builds trust through measurable results. You will aggressively grow and protect a portfolio of high-value partnerships by converting untapped opportunities into Annual Recurring Revenue (ARR) and securing critical contract renewals. Your success is defined by your ability to maximize lifetime value, relentlessly pursue portfolio expansion, and establish Hanna as the primary language solution provider for every client in your territory. Responsibilities: Aggressive Revenue Growth & Upselling: Exceed quarterly and annual sales targets by hunting for "white space" opportunities. You are expected to aggressively cross-sell Hanna’s full suite of solutions to maximize total wallet share. Data-Driven Account Strategy: Conduct high-stakes Quarterly Business Reviews (QBRs) that prove ROI and build business cases for expanded adoption. Proactively identify at-risk accounts and execute recovery plans to eliminate churn before it starts. Full-Cycle Retention & Negotiation: Own the full contract renewal lifecycle. Lead high-stakes pricing discussions and negotiate multi-year agreements that protect and enhance profit margins. Executive Presence & Access: Navigate complex organizational structures to build rapport with C-suite executives, earning a consultative "seat at the table" through high-level business acumen. Operational Discipline: Maintain a meticulous sales pipeline within HubSpot. We expect a militant approach to data; accurate forecasting and detailed activity logs are fundamental to how you run your business. Market Intelligence & Defense: Monitor competitor positioning and industry trends to defend Hanna’s market share. Act as a consultative expert, leveraging market insights to provide solutions that competitors cannot match. Proven Sales Dominance: 3–5 years of experience in a quota-carrying sales or account management role with a documented track record of exceeding revenue targets. High-Level Business Acumen: Deep fluency in financial metrics, including ARR, gross margins, and ROI analysis. You must be able to hold your own with a CFO or VP of Operations. Executive-Level Communication: Polished verbal, written, and presentation skills. You are a persuasive negotiator capable of managing high-stakes executive interactions. CRM Mastery: Advanced proficiency in HubSpot or equivalent CRM. If your pipeline hygiene is not consistently disciplined and up-to-date, this is not the role for you. Strategic Industry Background: Bachelor’s degree in Business, Marketing, or a related field required. Experience in language services, healthcare, or government sales is a strong differentiator. Medical, Dental, and Vision Insurance 401(k) with company match Generous PTO and paid holidays Professional development opportunities Employee assistance program Company-sponsored events and activities Pay Range: $90k - $110K/year

Responsibilities

The Account Manager will aggressively grow revenue by hunting for untapped opportunities, cross-selling solutions, and leading high-stakes contract renewals to maximize client lifetime value. Responsibilities also include conducting Quarterly Business Reviews to prove ROI and proactively executing recovery plans for at-risk accounts.