Hector Francis is thrilled to partner with a leading waste management company to bring on board an Account Manager specializing in Customer Care.
This role will be perfect for an enthusiastic and proactive individual who takes pride in delivering exceptional customer service in a fast-paced environment.

REQUIREMENTS

• Attention to detail and a hands-on approach to varied tasks
• Self-starter, able to manage a varied work load
• Enthusiastic, hardworking and personable
• Strong interpersonal and communication skills both verbal and written

• Provide outstanding customer service to both internal and external clients
• Handle customer enquiries professionally via email and phone, ensuring timely resolutions
• Process customer orders and create accurate quotes
• Identify and capitalize on opportunities for upselling and cross selling
• Problem solve and liaise with clients, updating all parties throughout