Account Manager - Hospitality & Catering at BaxterStorey Ireland Ltd

Milton Keynes, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

48500.0

Posted On

13 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account management, Hospitality management, Catering operations, Leadership, Budgeting, Financial performance, Stakeholder management, Strategic planning, Operational excellence, Team mentoring, Health and safety, Sustainability, Influencing skills, Attention to detail, Communication, Problem solving

Industry

Food and Beverage Services

Description

Company Description Title: Account Manager Location: Milton Keynes Salary: £48,500 per annum Prestigious single site piece of business within the BaxterStorey portfolio. Fantastic on site facilities including main restaurant, coffee bars, retail outlets and extensive hospitality and high end dining. Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme We are seeking an exceptional Account Manager to lead our Business & Industry (B&I) catering operation for Mercedes-Benz, delivering a premium food and hospitality experience that reflects the prestige and innovation of one of the world’s most iconic automotive brands. This is a standout opportunity for a commercially astute and client-focused leader to take ownership of a high-profile corporate account, driving operational excellence, financial performance, and service innovation. You will act as the key strategic partner to the client, ensuring that every aspect of the catering offer aligns with brand expectations and enhances the workplace experience. If you are passionate about hospitality, thrive on building strong stakeholder relationships, and have a proven track record of managing complex catering operations, this role offers the platform to make a real impact within a flagship contract. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. Job Description The ideal Account Manager will demonstrate exceptional accuracy and attention to detail, with proven experience leading large teams in a dynamic environment. You will be responsible for overseeing a multi-faceted account with a number of distinct revenue streams and our ideal candidate would possess a blend of innovation, commercial acumen, and a personable leadership style to drive performance and engagement across all areas. Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business Continually look to develop your team through mentoring, training, recognition, and empowerment Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation Achieve business critical KPI's including Health and Safety, Sustainability, Financial and operational Qualifications Previous experience within the large corporate contract catering sector Must have minimum of General Management experience looking for move upwards Have a contagious passion for food and customer service You draw satisfaction from managing, training, and supporting a team Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance Excellent delegation and influencing skills Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure Meticulous organisational abilities; high attention to detail Concise and effective verbal and written communication Ability to adapt to challenges and opportunities with a solution-oriented perspective Excellent strategic thinking and critical reasoning skills Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team. Employment Type: Permanent Hours Per Week: 40.00 Salary: Up to £48,000 Compensation: GBP 48500 - GBP 48500 - yearly

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Responsibilities

The Account Manager will lead the catering operation for a high-profile corporate client, ensuring operational excellence and a premium hospitality experience. They are responsible for driving financial performance, managing multi-faceted revenue streams, and fostering a culture of innovation and service standards within the team.