Account Manager at Huzzle

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Success, Client Services, SaaS, Digital Agency, Communication Skills, Commercial Mindset, Onboarding, Training, Upsell, Cross-sell, CRM Tools, HubSpot, Salesforce, Project Management Tools, Problem-Solving

Industry

Software Development

Description

About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We’re seeking a proactive and relationship-driven Account Manager to manage client success, retention, and growth across a portfolio of mid-to-enterprise level customers. You’ll serve as the primary point of contact post-sale, helping clients achieve ROI and solve real business challenges using the company’s platform. This is a high-impact, client-facing role ideal for candidates with strong communication skills, a commercial mindset, and a passion for customer success in the SaaS or digital space. Key Responsibilities Own the customer relationship post-sale, acting as the primary point of contact for onboarding, training, and ongoing support. Develop deep product knowledge and use it to guide clients toward best practices and long-term success. Identify upsell and cross-sell opportunities based on client goals and product fit. Collaborate with product and support teams to resolve issues quickly and ensure client satisfaction. Monitor account health, usage data, and engagement metrics to prevent churn and drive renewals. Report on account activity, client feedback, and performance KPIs to internal stakeholders. 2+ years in Account Management, Customer Success, or Client Services (preferably in a SaaS or digital agency setting). Excellent English communication skills—both written and verbal. Ability to manage multiple accounts with a high degree of organization and professionalism. Experience with CRM tools (HubSpot, Salesforce, or similar) and project management tools (Asana, ClickUp, etc.). Strong problem-solving and strategic thinking abilities. Tech-savvy and comfortable navigating software products and dashboards. 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Responsibilities

The Account Manager will own the post-sale customer relationship, serving as the primary contact for onboarding, training, and ongoing support while guiding clients toward best practices. Key duties include identifying upsell/cross-sell opportunities, monitoring account health to prevent churn, and reporting performance KPIs to internal stakeholders.