Account Manager I at Systems Engineering Inc

Portland, Maine, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Revenue Generation, Account Management, Business Development, Problem Solving, Technology Sales, Cybersecurity Services, Strategic Planning, Cross-functional Collaboration, Communication Skills, Business Acumen, Relationship Building, Decision Making, Client Retention, Executive Presentation

Industry

Information Technology & Services

Description

Description At Systems Engineering, our mission is to enable exceptional outcomes for our clients, employees, and the community. We are seeking a full-time Account Manager to join our highly skilled team of IT Sales professionals. Our Account Managers play a pivotal role in enhancing the client experience and serve as trusted advisors for our Managed Services clients. This revenue generating role is responsible for maintaining ongoing business relationships, identifying clients’ business problems that can be solved with Systems Engineering’s IT & Cybersecurity services, and collaborating cross-functionally to resolve issues. We are looking for a motivated technology sales professional who thrives on client-focused problem-solving and delivering high quality and timely solutions through a combination of technical knowledge, communication skills, and business acumen to effectively manage relationships. Responsibilities: Drive revenue growth by identifying solutions-based sales opportunities, presenting solutions, and meeting revenue and margin targets. Own client relationships by serving as the primary point of contact and the trusted advisor responsible for retention of existing book of business and developing revenue growth. Develop and present strategic technology plans to client executive leadership that deliver dynamic business outcomes and align with client vision. Collaborate cross-functionally with sales, technical, and leadership teams to ensure seamless service delivery. This is a hybrid role that includes regular onsite travel to client locations and carries an expectation of working in our Portland, Maine office four days per week. Requirements What We Are Looking For: Candidates with experience in client-facing service, account management, or business-to-business sales roles that is excited about owning a book of business and motivated by managing a measurable set of goals aligned to a variable compensation plan. Strong relationship building skills, ability to think strategically, problem solve and make effective decisions autonomously, while being able to work with and present to C-level decision makers on strategic initiatives An understanding of technology and how it impacts business as well as curiosity and a drive to seek out learning & development opportunities as it relates to technology. Flexible and agile; can work within a fast-moving environment while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities independently and staying organized. Our Benefits & Culture: The employees of Systems Engineering are our most valuable resource. The work we do collectively has made Systems Engineering a Best Places to Work Company in Maine for over a decade. We pride ourselves on delivering great outcomes for our clients and our communities by cultivating a culture focused on continuous learning, collaboration, and community impact. Our team values professional growth, innovation, and a supportive environment where everyone can thrive. Systems Engineering has three office locations: Our Portland, Maine office is located in the heart of the Old Port in downtown Portland positioned centrally to the waterfront, trails, parks, and restaurants. Our Pineland Farms Office is located at Durham Hall on the Pineland Farms Campus, New Gloucester, Maine. Our New Hampshire office is located in the vibrant city of Nashua. In addition to a competitive salary, our benefits include: Employer 401(k) matching contributions. Short-Term Incentive Plan (STIP) tied to individual and company performance. Comprehensive medical, dental, life, and disability insurance. Paid Time Off starting with 17 days PTO, nine paid holidays, two weeks paid parental leave, and paid volunteer time. Employer paid parking at all our office locations. Engaging wellness programs including health coaching, onsite fitness facilities, daily stretch breaks, and company-sponsored events. Career mobility, professional development, and training opportunities, including a competitive tuition reimbursement program. Business casual work attire and a dynamic, fun, and active community culture. Due to the nature of our business and the requirements of ITAR regulations, this role may require access to controlled information and technology. Candidates must be U.S. citizens or lawful permanent residents and be willing to undergo a thorough background check as part of the employment process. Systems Engineering values diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

Responsibilities

This revenue-generating role is responsible for maintaining ongoing business relationships, identifying client problems solvable by IT & Cybersecurity services, and collaborating cross-functionally to resolve issues. Key duties include driving revenue growth by presenting solutions and owning client relationships as the primary trusted advisor for retention and growth.