SALARY - THIS WILL BE DISCUSSED AT THE NEXT STAGE OF THE PROCESS, IF YOU DO HAVE ANY QUESTIONS, PLEASE FEEL FREE TO REACH OUT.

Ideagen is looking for a proactive Account Manager to nurture and grow relationships with our digital sales. You’ll own the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver real value through our SaaS solutions. If you’re passionate about strategic partnerships and helping SMEs thrive, we’d love to hear from you.

Responsibilities:

• Manage and grow mid-market client relationships, driving retention and revenue expansion.
• Own the full sales cycle—from onboarding to upselling and renewals.
• Keep your pipeline accurate and visible using Salesforce and HubSpot.
• Deliver tailored SaaS solutions through a consultative, data-driven approach.
• Identify growth opportunities and structure deals that deliver real value.
• Act as a trusted advisor, ensuring clients achieve success with Ideagen’s products.
• Stay ahead of product updates and industry trends to boost engagement and adoption.

Skills and Experience:

• You’ve led high-performing account management or customer success teams in B2B SaaS.
• You understand pricing strategy and renewal mechanics.
• You’ve upsold strategic services before - and you’ve got the numbers to prove it.
• You can hold your own in a room full of senior stakeholders.
• You’re data-driven, commercially minded, and can cut through the noise.

• Manage and grow mid-market client relationships, driving retention and revenue expansion.
• Own the full sales cycle—from onboarding to upselling and renewals.
• Keep your pipeline accurate and visible using Salesforce and HubSpot.
• Deliver tailored SaaS solutions through a consultative, data-driven approach.
• Identify growth opportunities and structure deals that deliver real value.
• Act as a trusted advisor, ensuring clients achieve success with Ideagen’s products.
• Stay ahead of product updates and industry trends to boost engagement and adoption