Account Manager III - Specialist at Sinch

Munich, Bavaria, Germany -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Pricing Strategy, Commercial Strategy, Profitability Modeling, Data Analysis, Client Negotiations, RFP Bids, Sensitivity Analysis, Microsoft Excel, Tableau, Mobile Communications, SMS, Account Management

Industry

IT Services and IT Consulting

Description

Sinch is pioneering the way the world communicates. More than 175,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure yu can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! About the role This role is responsible for architecting and executing the commercial strategy for our customers. You will be the go-to expert for pricing, profitability, and routing optimization within the dynamic telecommunications landscape. This is a role where you will not only master the data but also confidently present your findings in high-stakes client negotiations. You will use data-driven insights to influence key business decisions, protect and grow margins, and build long-term customer value by acting as a trusted analytical partner. Key Responsibilities: * Provides analytics and strategic recommendations for pricing decisions on complex accounts with a global delivery footprint * Design, develop, and innovate profitability models to address evolving market dynamics and client needs * Directly engage with key customers, confidently presenting and defending pricing models, performance analyses, and strategic recommendations in business reviews and negotiations * Serve as the key analytical partner to the Sales team during major RFP bids and contract renewals, providing the data-backed authority needed to secure favorable terms * Proactively identify and implement sophisticated pricing and commercial strategies that drive higher sale values, improve conversion rates, and expand margin * Conduct in-depth sensitivity analyses on input costs and market trends, presenting actionable insights and mitigation strategies * Data usage enhancement: identify data points that are available but not widely used which can be useful for improving account performance in operational and pricing processes * Demonstrate a strong sense of initiative and the ability to multitask and complete projects timely and accurately About you * 3-5 years of experience in pricing, commercial strategy, or a highly analytical role where you directly influenced profitability * Experience in mobile communications (SMS) is a must * Proven experience in a client-facing role, with the confidence and polish to present complex data, pricing models, and recommendations directly to key customers * Bachelor’s degree or equivalent work experience * Highly organized analytical thinker * Experience in a role requiring quick and accurate decisions based on data analysis * Proficiency in using Microsoft Excel and Tableau * Ability to thrive in a collaborative environment * Must respect and maintain confidentiality of data Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. This position is open exclusively to candidates currently based in Munich, Stockholm, Prague, or Madrid. Applications from other locations will not be considered. Unfortunately, we are not supporting relocation outside the EU at this time. Applicants must: • Hold Spanish/German/Swedish/Czech Republic or EU/EEA citizenship. • Hold a valid work permit for your country of residence. Our hiring process We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Responsibilities

The role involves architecting commercial strategies and managing pricing, profitability, and routing optimization for complex global accounts. The specialist will act as an analytical partner to the sales team and present data-driven recommendations during high-stakes client negotiations.