The Account Manager is responsible for identifying, acquiring, expanding, and maintaining strategic business relationships. As the Account Manager, you will lead in developing new business opportunities that support Industrial Metals’ overall growth strategy while maintaining and nurturing established long-time relationships with existing customers/vendors.
The ideal candidate is an enthusiastic individual with an entrepreneurial spirit, a passion for sales, a proven track record of success, and who takes a hands-on approach to building business opportunities.
In this key position, you will work closely with the Executive Management team to achieve sales goals and implement business development initiatives that maximize and grow Industrial Metals’ footprint and generate bottom-line revenue for the company. This position reports directly to the President.

EDUCATION AND EXPERIENCE

• 3-5 years of sales or account management experience
• Proven ability to build and maintain lasting relationships with corporate departments, key business partners, and customers.
• Demonstrated effectiveness in prospecting and developing new business.
• Demonstrated ability to define and operationalize sales.
• Excellent analytical, written, and verbal communication skills.
• Demonstrate ability to work professionally and respectfully with a positive attitude in a fast-paced environment.
• Proficiency with Microsoft Office productivity suite and computers. Comfortable with technology. Experience with Green Spark is an Asset.
• Good organizational skills, including prioritizing, scheduling, time management, and meeting deadlines; detail oriented.
• Well-developed problem-solving skills and ability to develop conceptual alternatives.
• High degree of resourcefulness, flexibility, and adaptability.
• High level of personal integrity, strong work ethic, and ability to complete work in a timely manner.
• Must be able to work with little to no supervision; must be self-directed.
• Valid Class 5 Driver’s License or higher required.
• Ability to travel when necessary.
• Understanding the industry, including the types of materials handled by Industrial Metals – training provided.

The following are the common overall duties and responsibilities for the position:

• Develop new business opportunities with existing long-time accounts and develop new customers at all stages of the sale cycle, including targeting, prospecting, and presenting compelling business propositions.
• Strengthen client relationships through regular engagement and face-to-face meetings.
• Work effectively with the Executive team to develop long-term strategic relationships.
• Prepare and present powerful, persuasive presentations that effectively demonstrate the value of Industrial Metals’ product and brand.
• Maintain consistent growth by continuously establishing new accounts and maintaining existing accounts.
• Effectively manage existing accounts.
• Ensure overall client satisfaction by handling account inquiries and concerns.
• Inform management as soon as possible about client concerns that may impact IM.
• Collaborate with all internal and external stakeholders/teams to ensure successful implementation. Liaison with operations for account set-up and/or one-time transactions.
• Following up on phone inquiries regarding the type of scrap available for purchase.
• Review monthly formula pricing created by the AP Materials Clerk in a timely manner.
• Review ticketing information and communicate these ticket details to the account holders.
• Coordinate cash payments for purchases with select accounts (i.e., Account visits to check-in and provide compensation for scrap material obtained).
• Attend conferences and professional association meetings to promote Industrial Metals’ products and brand.
• Other duties as assigned.