Account Manager Inside Sales Representative

at  Eastern Metal Supply

Purpose of position: This position is responsible for interaction with new and existing customers in order to grow accounts.

Duties and Responsibilities: The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and each employee in the job title necessarily performs not all duties listed:

• Communicate with customers, including but not limited to phone contact, written and faxed correspondence to ensure highest level of customer service and relations.
• Effective written documentation and communication with respect to quotes, sales orders, and other data as required.
• Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers.
• Establish personal rapport with customers in order to identify current and future customer needs.
• Generate prospective customers through cold calling; close sales generated by cold calling; follow up with sales leads.
• Submit call reports in a timely manner and prepare sales reports by collecting, analyzing, and summarizing sales information.

QUALIFICATIONS:

• Four year college degree is preferred
• Prior customer service and sales experience are required
• Some metals industry or aluminum sales experience would be a bonus.
• Ability to organize, plan and prioritize duties: Detail oriented
• Strong verbal and written communication skills Proficient in Microsoft Word and Excel
• Strong math skills are required
  We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities.

• Communicate with customers, including but not limited to phone contact, written and faxed correspondence to ensure highest level of customer service and relations.
• Effective written documentation and communication with respect to quotes, sales orders, and other data as required.
• Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers.
• Establish personal rapport with customers in order to identify current and future customer needs.
• Generate prospective customers through cold calling; close sales generated by cold calling; follow up with sales leads.
• Submit call reports in a timely manner and prepare sales reports by collecting, analyzing, and summarizing sales information