Account Manager at Intersection Co.

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

90000.0

Posted On

23 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Service, Media Planning, Campaign Management, Salesforce, Communication, Interpersonal Skills, Collaboration, Analytical Skills, Consultative Approach, Creative Solutions, Reporting, Project Coordination, Relationship Building, Problem Solving, Revenue Growth

Industry

Advertising Services

Description

What is the role? Intersection is seeking a proactive, collaborative and self-motivated Account Manager to join our sales team in New York. You will drive engagement and grow revenue via direct collaboration with clients, by understanding their marketing needs, offering out-of-the-box solutions and managing the seamless execution of campaigns. Responsibilities will include media planning/pitching, undertaking competitive analysis, overseeing the RFP process, completing post-campaign reports, and collaborating with internal teams. The Account Manager will oversee their own book of business, and also become an expert on our street banner media helping on the post sale process. What you will accomplish: Manage day-to-day relationships with brands & agencies to deliver outstanding customer service Lead campaign kickoff calls reviewing all campaign details and requirements Take a consultative approach in shaping campaign creative and targeting to best meet client KPIs and ensure efficiency - before, during, and after campaign Creating media proposals and being an expert on our media Coordinate campaign deliverables to ensure they are compliant with requirements Work with Ad Operations to ensure quality and timely campaign launches Proactive collaboration with AE’s to identify & grow account revenue Interface with 3rd party vendors (research, analytics, data feed, etc.) as needed Develop interim and final campaign reports, identify and highlight key insights, and support campaign wrap-up reporting requests Research and identify solutions to increase spend for under pacing accounts while pitching existing Partners new packages / market developments Lead client meeting preparation liaising with internal teams to ensure top notch meeting deliverables; attend client meetings Strategize with cross functional teams on new development initiatives Develop new business via contract extensions and upsells (reactive & proactive) Manage Salesforce reporting for agency and client accounts Work closely with internal partnership and sales teams on post sale process for NYC street banners Manage all campaigns (proactive & reactive) under a revenue threshold You're a great fit for this role because: 3-4 years relevant work experience in a customer-facing customer success, account management or strategic consulting organization. Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption. Strong communication and interpersonal skills. Proven experience building strong internal and external relationships. Enjoy collaborating with people to get work done, but know when to take ownership of a task. Demonstrate a high level of accountability for both your work/the work of your team. Total Compensation: $80,000 - 90,000 At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It’s our shared responsibility to create an equitable environment where every employee contributes to the culture of the company. Our products and offerings impact cities across the world and it’s our goal to represent the diversity and differences that make cities special. We will be relentless in that pursuit, because together we are better. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

Responsibilities

The Account Manager will manage day-to-day relationships with brands and agencies, ensuring outstanding customer service and overseeing campaign execution. Responsibilities include media planning, competitive analysis, and collaboration with internal teams.