Account Manager at Interstate – A Premier Facility Services Provider

Wilmington, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

19.0

Posted On

26 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Supervision, Payroll Management, Employee Training, Hiring, Disciplining, Firing, Customer Satisfaction, Inspections, Reporting, Inventory Maintenance, Safety Enforcement, OSHA Knowledge, Equipment Maintenance, Decision Making, Communication

Industry

Facilities Services

Description

Description Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive. This rapidly growing company seeks enthusiastic and reliable Account Manager to work in one of our client’s sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company. Schedule: 1:30PM to 10:00PM Monday to Friday Pay: $19.00/hour Job tasks include, but are not limited to: Manage the daily activities of multiple account sites to include appropriate cleaning of all designated areas. Planning, organizing, and directing team members to ensure the highest degree of customer satisfaction. Responsible for submitting and approving payroll hours Responsible for the breakout pay hours according to team position. Responsible for the training, hiring, disciplining, and firing of employees. Conduct continual training for staff. Certify employees on equipment. Conduct scorecard walks, building inspections, and creating reports. Responsible for communicating building information and appearance to upper management. Maintain supplies and inventory. Enforce all safety rules, procedures, and precautions. Knowledge of OSHA and safety standards and ensure all requirements are met. Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment. Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post. Requirements A minimum of 4 years of related experience is required working in a janitorial commercial cleaning services industry, The ability to anticipate customer needs, change goals and direction quickly and multitask. Proven experience supervising departments of 15+ employees. Ability to maintain a budget. Capable of using independent judgment/solid decision-making skills ability. Proven experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization. Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases). Demonstrated excellent written and verbal communication skills. Proven job reliability, diligence, dedication and attention to detail. Must be flexible with working nights, weekends, and holidays. Must have valid Driver's License. At least 2 years of supervisory experience. Physical Requirements: Must be able to lift up to 50lbs independently and ability to bend. Extensive standing and walking Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate – Work Happy!

Responsibilities

The Account Manager will oversee the daily operations of multiple client sites, ensuring appropriate cleaning standards are met while planning and directing team members to achieve high customer satisfaction. Key duties include managing payroll hours, handling all aspects of employee management (training, hiring, discipline, termination), and conducting site inspections and reporting.