Account Manager at Juniper Education

Peterborough, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

30000.0

Posted On

30 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Business Development, Client Relationship Building, Client Success, Upselling, Cross-selling, Reporting, Client Review Meetings, Negotiation, Problem-Solving, Teamwork, CRM Systems, Sales Tools, Organizational Skills, Analytical Mindset, Data Utilization

Industry

Education Management

Description

Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators. Whether you're developing cutting-edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future. Our mission statement says it all: We look after you, so that you can look after our children. Dedicated to our core values, we are committed to: Empowerment: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all. Purpose: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs. Passion: Because we love what you do, you’re at the heart of everything we do. Innovation: Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education. Collaboration: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts! The Role Are you a people-first professional with a passion for building long-term client relationships and driving business growth? At Juniper, we’re on the lookout for a proactive and dynamic Account Manager to join our team and be the front line of our client success journey. This is an exciting opportunity to work with a growing portfolio of clients, helping them unlock the full potential of our education software and services. You’ll be key to increasing client satisfaction, driving retention, and identifying opportunities for growth. Key Responsibilities & Accountabilities: Serve as the primary point of contact for your clients, understanding their goals, challenges, and business needs. Build lasting relationships by providing strategic support and ensuring clients get the best value from our products and services. Collaborate with internal teams to ensure seamless delivery of solutions and services. Identify growth opportunities through upselling and cross-selling within your accounts. Use tools like product matrices and customer health scores to report on performance and client satisfaction. Lead client review meetings, presentations, and strategy sessions that add real value. Work alongside the commercial team to drive alignment and ensure a positive, results-driven experience. Key Attributes: Proven experience in account management or business development, ideally in the education software or web sector. A results-driven mindset with a history of meeting/exceeding sales targets. Strong communication and negotiation skills with the ability to present ideas persuasively. A proactive problem-solver who thrives in a fast-paced, client-facing environment. A team player who works collaboratively across departments and promotes a positive work culture. Experience with CRM systems (e.g. Hubspot, SugarCRM), and sales tools such as Trumpet or Gong. Excellent organisational skills and the ability to manage multiple accounts simultaneously. Deep understanding of the website or digital landscape. Background in education software is a plus. Strong analytical mindset with a talent for spotting opportunities and delivering solutions. Comfortable using data and metrics to influence strategy and decision-making. Interview process Screening Call 1st Stage Interview 2nd Stage Interview We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at recruitment@junipereducation.org Juniper Education Benefits: Enhanced annual leave entitlement Opportunity to purchase additional leave Entitlement to carry over leave to next entitlement year Day 1 access to 24/7 GP & prescription services Day 1 access to rewards platform Cycle to work scheme Enhanced maternity & adoption pay Day 1 access to employee assistance platform Funded development/Qualification opportunities Voluntary health care cash plan Voluntary private medical insurance Plus more! Please note: We are unable to provide visa sponsorship at this time. Applications to be submitted by midnight 13th April 2026

Responsibilities

The Account Manager will serve as the primary client contact, building lasting relationships by providing strategic support to ensure clients maximize value from education software and services. Key duties include identifying growth opportunities through upselling and cross-selling while collaborating internally for seamless solution delivery.