About the Company

An opportunity exists to join one of the world's leading manufacturers of laboratory and healthcare consumables. The vacancy has naturally been generated by an impactful acquisition that has led to an expansion of laboratory-based product offerings into the Australian pathology, medical research, and life sciences markets.

About the Opportunity

The Account Manager (Queensland) is a strategic selling role, reporting to the Regional Sales Manager, designed to develop and grow your territory sales. The role will see you retain and develop current customer relationships throughout Queensland, across the progressive academic, research, and healthcare sectors.

The role will need to ensure that existing business is retained, that growth is achieved across the University, Research, Biotechnology, and Hospital markets, and that new business is successfully won. 

Key Responsibilities

• Sales Growth & Revenue Delivery
• Achieve or exceed territory sales targets and KPIs.
• Drive growth in key product categories: laboratory plasticware (Cell Culture, PCR, HTS Screening etc)
• Expand product penetration within existing accounts.

Account Management & Development

• Manage and grow a defined portfolio of customers (e.g. research institutes, universities, pathology labs).
• Conduct regular customer meetings to assess satisfaction, gather feedback, and identify new needs.
• Develop account plans to drive long-term value and retention.

New Business Development

• Identify and convert new opportunities within target markets.
• Prospect new customers and build a sustainable pipeline.
• Represent the company at relevant conferences, site visits, and product demos.

Customer Support & Relationship Building

• Act as the primary point of contact for scientific, commercial, and logistical queries.
• Partner with technical and customer service teams to resolve issues quickly.
• Build strong, trusted relationships with key decision-makers and influencers.

Forecasting & Territory Planning

• Maintain accurate sales forecasts and pipelines in CRM systems.
• Analyse territory performance and refine strategies accordingly.
• Report on market dynamics and competitor activity