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Account Manager – Labels at Imprimus Labels and Packaging

Pasadena, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Service, Communication, Organization, Follow-Up, Microsoft Office, Detail-Oriented, Project Delivery, Order Management, Problem Solving, Data Management, Revenue Development

Industry

Printing Services

Description

Description About Imprimus Labels & Packaging Imprimus Labels & Packaging is a leader in the custom label printing industry, serving top brands in food & beverage, health & beauty, and industrial markets. With production facilities in California, Ohio, and Texas, we’re known for precision printing, exceptional service, and a strong commitment to quality. Position Overview We’re looking for an experienced Account Manager to join our growing team. This position manages existing customer accounts, oversees day-to-day communications, and ensures successful project delivery — from order entry to shipment. The ideal candidate is organized, detail-oriented, and passionate about providing an outstanding customer experience. Key Responsibilities Serve as the primary point of contact for assigned customers. Manage reorders and coordinate with production and shipping teams. Track order status, update customers, and resolve issues promptly. Identify and develop new revenue opportunities within existing accounts. Maintain accurate data in Label Traxx and ensure timely documentation. Qualifications 2+ years of customer service or account management experience in label printing manufacturing. Strong communication, organization, and follow-up skills. Proficient in Microsoft Office and comfortable learning new systems. Ability to manage multiple priorities in a fast-paced environment. Why Join Imprimus? You’ll be part of a supportive, growth-oriented company where employees make a meaningful impact every day. We offer competitive pay, full benefits, and a culture that values collaboration and continuous improvement.

Responsibilities

The Account Manager serves as the primary point of contact for assigned customers and manages reorders while coordinating with production and shipping teams. They also track order status, update customers, and resolve issues promptly.