Account Manager at Lakeshore Recycling Systems

Rockdale, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales, Customer Service, Negotiation, Communication, Relationship Building, Analytical Skills, Problem-Solving, Salesforce, MS Office Suite, Customer Retention, Market Trends, Service Agreements, Detail Oriented, Self-Motivated, Organized

Industry

Waste Collection

Description

The Account Manager will be responsible for driving revenue growth by proactively managing and retaining relationships with existing mid-sized customers within an assigned territory. The Account Manager will achieve this by increasing penetration of LRS’s full suite of services, fostering long-term customer loyalty, and negotiating profitable service agreements. Reports To Customer Retention Leader * Maintain and grow existing customer relationships by providing exceptional service and building long-term loyalty. * Utilize Salesforce daily to schedule and document activities, develop detailed customer profiles, and track progress. * Effectively communicate LRS’s value proposition and unique selling points to close business and overcome objections. * Negotiate, update, and renew customer service agreements for account profitability. * Stay current on market and competitive trends to anticipate customer needs. * Meet regularly with sales leadership to review activity and opportunities. * Develop industry and company knowledge for targeted revenue growth. * Support company pricing initiatives by proactively communicating with customers. * Respond swiftly to cancellation requests and maintain accurate customer information and contract expiration dates. * Collaborate with the Operations team to address customer service issues. * Build relationships by participating in company events and industry networking opportunities. Qualifications Minimum Qualifications: * High school diploma. * Valid driver’s license. * Ability to travel as required. Preferred Qualifications: * Bachelor’s degree. * 1 year of experience in account management, sales, or customer service, ideally in the waste or a business services industry. * Proven history of exceeding sales targets and building strong customer relationships. * Excellent communication, negotiation, and people skills. * Proficient in Salesforce or similar CRM platform and MS Office Suite. * Self-motivated, organized and detail oriented with a strong work ethic. * Strong analytical and problem-solving skills.

Responsibilities

The Account Manager will drive revenue growth by managing and retaining relationships with mid-sized customers. This includes increasing service penetration, fostering customer loyalty, and negotiating service agreements.