Account Manager at LandCare

Naples, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Problem-Solving, Organizational Management, Leadership, Communication, Business Development, Networking, Sustainable Solutions, Proposal Creation, Customer Satisfaction, Relationship Building, Operational Excellence, Mentorship, Training, Team Collaboration, Quality Assurance

Industry

Landscaping Services

Description

THE POSITION This position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing relationships, develop new business opportunities, and identify networking opportunities within the industry. WHAT YOU WILL BE DOING Client Service and Retention Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace Provide excellent service and communication with a focus on problem-solving Promote high standards for customer service, safety, and LandCare's culture Provide organizational management, leadership and communication between the client and production team Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs New Business Development Identify new business opportunities by cultivating and maintaining business relationships with existing customers Actively prospect for potential clients and pursue new business relationships through authentic relationship building Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet Professional Development Participate in programs that focus on building operational excellence Engage in networking and growth opportunities through our Women's Initiative Network Join Book Clubs and other learning initiatives that foster continuous professional growth Access mentorship and training programs designed to advance your career in meaningful ways Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members: Competitive base salary Team based profit sharing program 401K for all employees with 3.5% company match Company-provided vehicle Medical, dental, and vision coverage Paid Time Off Policy + 9 corporate holidays Formal training and development program

Responsibilities

The Account Manager will manage existing client relationships and develop new business opportunities while ensuring high standards of customer service. They will coordinate between client expectations and production reality to maintain quality in projects.