Account Manager at LandCare

Santa Rosa, California, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

90000.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Customer Satisfaction, Problem Solving, Organizational Management, Leadership, Communication, Business Development, Networking, Proposal Creation, Contract Management, Relationship Management, Team Collaboration, Safety Standards, Quality Audit, Customer Retention, Prospecting

Industry

Landscaping Services

Description

THE POSITION This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry. WHAT YOU WILL BE DOING Client Service and Retention Drive customer satisfaction and retention by understanding the individual needs of our customers Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced New Business Development Identify new business opportunities by cultivating and maintaining business relationships with existing customers Actively prospect for potential clients and pursue new business relationships Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare BENEFITS Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members: · Competitive base salary · Team based profit sharing program · 401K for all employees with 3.5% company match · Company-provided vehicle · Medical, dental, and vision coverage · Paid Time Off Policy + 9 corporate holidays · Formal training and development program This opportunity has a base range that represents a full-time annual salary of $78,000-$90,000 (commensurate with experience).

Responsibilities

The Account Manager will manage existing client relationships and develop new business opportunities. They will ensure customer satisfaction and retention while promoting LandCare’s culture and values.