Account Manager, Large Enterprise Commercial at PayPal

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Business Improvement, Project Management, Revenue Retention, Contract Management, Risk Management, Strategic Relationships, Cross-Functional Collaboration, Communication Skills, Negotiation Skills, Analytical Thinking, Sales Forecasting, CRM Tools, Payments Industry Knowledge, Customer Experience, Team Leadership

Industry

Software Development

Description

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This job will use your specialized expertise to identify issues, recommend best practices, and lead functional projects. Your contributions will result in business or process improvements within the function. Job Description: Essential Responsibilities: Identify and recommend best practices for business improvement. Lead functional projects and programs. Analyze business trends to inform decision-making. Collaborate with internal teams to drive improvements. Monitor and report on account health and performance. Minimum Qualifications: Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience. Preferred Qualification: The Large Enterprise (LE) Account Manager role based in Dubai Internet City, supports *PayPal Pte. Ltd. for initiatives in the Middle East and Africa region playing a key role in partner success, responsible for managing relationships, overseeing account strategy and identifying opportunities for long-term growth. Acting as a trusted advisor, this role ensures seamless onboarding of partners, product adoption, and ongoing support while advocating long-term alignment them with PayPal’s strategic goals and its partners. *PayPal Pte. Ltd. is established in Singapore and provides payment services under a Major Payment Institution license from the Monetary Authority of Singapore (MAS). Job Description: Essential Responsibilities: Lead and manage a team of Large enterprise account managers Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for both partners and PayPal. Drive revenue retention, upsell, and cross-sell opportunities and exceeding KPIs. Manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes. Monitor and enhance account health, proactively identifying and mitigating risks to partner success Advocate for partner needs within PayPal, driving innovation and ensuring solutions align with evolving market demands. Oversee ongoing partner operations, ensuring seamless onboarding, integration, and a positive exceptional experience. Anticipate future partner needs through deep insights, fostering executive-level alignment and long-term partnership opportunities. Build and maintain strategic relationships with partners, driving alignment with PayPal’s solutions with their goals. Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence. Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes. Minimum Qualifications: Minimum of 7 years of relevant work experience and a Bachelor's degree Relevant experience in in account management, ideally within payments, technology, or financial services industries, with a focus on driving growth and retention. Strong knowledge of the payments industry, including competitive landscape, market trends, and partner needs, to shape and refine strategic account initiatives. Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts. Expertise in building and maintaining strategic relationships including with senior executives, acting as a trusted advisor to align partner goals with solutions. Demonstrated ability to collaborate across cross-functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences. Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures. Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results. Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and provide necessary report on operations and other activities with accuracy. Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes. Subsidiary: PayPal Travel Percent: 0 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com. Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. PayPal is on a mission to revolutionize commerce globally. We’re driving our company, industry, and society forward with vision and velocity. With our commitment to excellence, innovation, and talent, the possibilities are limitless. Learn more at PayPal.com/Jobs Learn more about privacy-related questions or data retention. If you would like your profile to be deleted from our system, please let us know Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience. When applying for a job you are required to create an account, if you have already created an account - click Sign In. Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account: Provide full legal First Name/Family Name – this is important for us to ensure our future hires have the right system set up. Please Capitalize first letter of your First and Last Name. Please avoid using fully capitalized text for your First and/or Last Name. NOTE: If your name is hyphenated or has multiple capitalization, please use the same format as your government ID. Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience.

Responsibilities

The Account Manager will lead and manage a team of Large Enterprise account managers, developing and executing account strategies to deliver sustainable value. This role involves driving revenue retention, upsell, and cross-sell opportunities while ensuring partner success and alignment with PayPal's strategic goals.