Account Manager, Large Enterprise Commercial at PayPal

Kleinmachnow, Brandenburg, Germany -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Client Success, Sales, Business Improvement, Revenue Retention, Negotiation, Risk Mitigation, Merchant Operations, E-commerce, Payment Solutions, CRM Tools, Analytical Thinking, Strategic Relationships, Collaboration, Communication Skills, Problem Solving

Industry

Software Development

Description

Identify and recommend best practices for business improvement. Lead functional projects and programs. Analyze business trends to inform decision-making. Collaborate with internal teams to drive improvements. Monitor and report on account health and performance. Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience. Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs. Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes. Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction, success Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience. Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities. Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence. Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes. Relevant experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention. Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives. A deep understanding of e-commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage. Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts. Expertise in building and maintaining strategic relationships including with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions. Demonstrated ability to collaborate across cross-functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences. Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures. Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results. Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy. Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.

Responsibilities

The Account Manager will identify and recommend best practices for business improvement while leading functional projects and programs. They will analyze business trends, collaborate with internal teams, and monitor account health and performance to drive improvements.