Account Manager, Law Firm Referrals at TopDog Law

, , United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sourcing, Onboarding, Portfolio Management, Performance Tracking, Relationship Management, Cross Functional Collaboration, Process Improvement, Critical Thinking, Data Analysis, Underwriting Explanation, Risk Mitigation, Problem Solving, Communication, Ownership, Adaptability, CRM Systems

Industry

Law Practice

Description

What You’ll Do In this role, you will be responsible for: Sourcing and evaluating potential in-flight referral partners, assessing fit with TopDog's model and client needs Onboarding new partners and explaining TopDog's underwriting, fee structure, and expectations with clarity and confidence Managing the full in-flight referral partner portfolio, tracking performance, spotting trends, and addressing issues proactively Holding partners accountable to performance standards while maintaining collaborative, respectful relationships Working closely with law firm operations to ensure smooth case flow, proper handoffs, and accurate reporting Proactively staying on top of case status and partner decisions to minimize legal and operational risk Identifying operational bottlenecks and inefficiencies, then working cross functionally to implement process improvements Identifying opportunities to improve systems, processes, or outcomes—not just following existing playbooks At TopDog Law, everyone is expected to think critically, communicate clearly, and take ownership of their work. How This Role Drives the Business At TopDog Law, we're building more than a team, we're building a movement. We've grown fast by staying hungry, thinking critically, and taking extreme ownership, and now we're looking for an Account Manager who's ready to do the same. You'll own our in-flight referral partner network, sourcing, onboarding, and managing the law firms who receive cases we're not keeping in-house. You'll understand our underwriting deeply, explain our model with confidence to partners, and use data to make smart decisions about fit and performance. You're proactive about spotting issues in case flow and partner performance, comfortable having direct conversations, and genuinely invested in building strong partnerships. This is a role for someone analytical, curious, and ownership-focused, someone who moves fast, gets their hands dirty in the data, and solves problems without waiting to be asked. This role is critical to our success because it: Directly impacts [clients / revenue / case outcomes / team efficiency] Supports speed, quality, and consistency as we scale Helps protect and elevate the TopDog Law brand and client experience Strengthens the foundation needed to grow responsibly and sustainably What Success Looks Like Within your first 6–12 months, success in this role looks like: You consistently deliver on commitments with minimal oversight You proactively identify issues and propose solutions Your work raises the bar for quality, clarity, and follow-through You are viewed as a reliable, trusted partner by teammates and leaders You contribute positively to team energy, morale, and momentum Qualifications Data-driven problem solver, comfortable analyzing partner and case data, spotting patterns, and using insights to guide decisions Strong critical thinking, connects partner behavior, case flow, and business outcomes to diagnose root causes and opportunities Confident communicator, able to explain complex models and underwriting to partners and internal teams with clarity Partnership mindset with backbone, genuinely curious about partners, humble about your blind spots, but unafraid to have direct conversations and hold people accountable Ownership mentality, you own the function end-to-end, make sound judgment calls independently, and escalate thoughtfully Comfortable with ambiguity and building processes in a startup environment where priorities shift and you need to adapt Growth mindset, you're analytically rigorous, ownership-driven, and have the potential to take on expanded responsibility as the business scales Unintimidated by seniority, equally comfortable engaging with firm partners, managing partners, or legal teams What You'll Need: Bachelor's degree required Three plus years of experience in roles managing performance metrics, building new partnerships, and owning end-to-end processes Comfortable with spreadsheet analysis and CRM systems to track and evaluate data Prior experience working cross functionally in a fast paced growth focused environment Understanding of personal injury law or legal operations is a plus, but not required Strong communication skills—written and verbal Ability to think critically, prioritize effectively, and execute with speed Nice to Have: Experience in a fast-growing or high-volume environment Comfort with ambiguity and evolving systems Experience in legal, professional services, or client-centric organizations About TopDog Law TopDog Law is a nationally scaling, fully-integrated, personal injury law firm built for impact, excellence, and growth. We own the client experience end-to-end, from marketing and intake through litigation, because we believe how we do the work matters just as much as what we achieve. We are building a high-performance, high-trust, no-ego culture where talented people do meaningful work, grow quickly, and take pride in what they build together. This is not a legacy law firm. This is a rocket ship, and we’re assembling the team that will take it to the next level. If you thrive in fast-moving environments, love taking ownership and being held accountable, and want to be part of something you can help shape, not just maintain, you’ll feel right at home here. Our Story TopDog Law is not your typical law firm. We believe that world-class marketing, paired with exceptional legal talent and operations, creates better experiences and outcomes for clients and the business alike. Over the past three years, we’ve grown 2–3x year over year, setting a new standard on the marketing side of the personal injury space and proving what’s possible when strategy, speed, and execution align. Now, we’re applying that same discipline and innovation to law firm operations, case management, and execution as we scale nationally and fully integrate. We are intentionally building the infrastructure, systems, and teams needed to scale at a national level—without sacrificing quality, culture, or accountability. This is still the early stage of that journey, which means the people who join now have a real opportunity to help shape how the firm operates for years to come. Who Thrives Here We don’t hire based on resumes alone. We hire for competence, character, and mindset. You will thrive at TopDog Law if you: Embrace Change You have a growth mindset and seek continuous improvement You welcome feedback and adapt quickly You ask “What’s next?” rather than “That’s not my job” Are Committed to the Organization You care deeply about doing great work You have your teammates’ backs You’re here to build something meaningful and long-lasting Bring an Upbeat, No-Ego Energy You show up positive, professional, and solutions-oriented You enjoy the work and respect the people around you You leave drama, negativity, and ego at the door Take Ownership You do what you say you’ll do You follow through and communicate early when something’s off track You treat the business like it’s yours Fast & Hungry You move with urgency and sound judgment You prioritize progress over perfection You thrive in fast-paced, high-expectation environments You seek feedback, stretch assignments, and more responsibility You’re motivated by growth, impact, and building something bigger than yourself Why TopDog Law Real growth: As the firm grows, so do opportunities for advancement and leadership High standards, real support: Clear expectations, coaching, and accountability Culture that matters: Trust, respect, speed, and integrity, without sacrificing humanity Meaningful work: Helping people through some of the hardest moments of their lives Ready to Build With Us? If you’re excited by ownership, accountability, growth, and the chance to help build something exceptional from the ground up - we’d love to hear from you. Apply today and help shape the future of TopDog Law.

Responsibilities

The Account Manager will be responsible for sourcing, onboarding, and managing the full portfolio of in-flight referral partners, tracking their performance and addressing issues proactively. This role also involves working closely with law firm operations to ensure smooth case flow, identifying operational bottlenecks, and implementing cross-functional process improvements.