BUSINESS LINE: LEISURE PERSONAL LINES

Hours Per Week: 35 (Full-Time)
Location: Ontario or Alberta – Any, Hybrid (https://www.nfp.ca/about-nfp/find-an-office)
Job Duration: Full-Time, Permanent

WHO WE ARE

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.
Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations. To learn more, please visit?https://nfp.ca

ABOUT THE ROLE

Regardless of their individual specialties, each personal lines team member has one thing in common: a personal responsibility for getting you the answers, support or services you need, when you need them. Our Personal Lines Leisure and Lifestyle team is looking for a Client Manager who will utilize their industry knowledge and expertise to offer front-line counseling to our clients regarding their leisure and lifestyle products. This presents a unique opportunity to join a team that’s deeply passionate about everything leisure-related, including watercraft, trailers, classic cars, and more!

WHAT YOU’LL DO

• Provide exceptional day-to-day customer service to clients across Canada while handling the client file activities to maintain retention targets
• Sales support, quoting and binding new business for Leisure products
• Participation in promotional events geared towards our Leisure and Lifestyle Clientele
• Issue policies and changes on various insurer online portals; maintaining professional and collaborative relationships with key underwriters
• Review and process renewals, endorsements and midterm changes; rewriting/remarketing where necessary to enhance the client experience
• Contributing to premium growth targets by upselling appropriate coverages and referring business to other lines where applicable
• Stay up to date with insurer partner products, offerings, and market intelligence