Account Manager - Local Shops at Delivery Hero

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Relationship Management, Client Support, Menu Updates, Content Optimization, Commission Rate Renegotiation, Advertisement Sales, Promotion Generation, Digitalization Implementation, Online Payment Gateway Subscription, Data Analysis, Sales Statistics Curation, Communication, Negotiation, Customer Orientation, Adaptability, Flexibility

Industry

technology;Information and Internet

Description

Company Description talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description We are looking for an Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. What’s on Your Plate? Maintain continuous business relationships with clients/ restaurants. Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, Delivery time). Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter. Generating food coupons, promotions and vouchers from existing Shops. Convince clients / restaurants for brand promotion of Talabat pictures. Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA. Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage Shops to subscribe to the online payment gateway. Coordinate with the Shop, if the restaurant is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery. Maintain accurate records of all sales and prospecting activities including: -Sales calls -Closed sales -Follow-up activities -Sales expense report -Presentations -Sales meeting report (new restaurant) -Daily signed contract report What Did We Order? Bachelor’s degree in any discipline Previous experience in FMCG,- E-commerce and retail companies is preferred From 3 to 5 years of experience holding the same title or relevant Able to analyse data and sales statistics and curate a solution Excellent Communication & Negotiation skills Customer Oriented Adaptability & Flexibility

Responsibilities

The Account Manager will maintain continuous business relationships with clients, providing excellent service and support to resolve operational issues and ensure client menus are always up to date. Key duties include renegotiating commission rates, managing advertisement sales, generating promotions, and convincing clients to adopt digital features like track order and online payment gateways.