Account Manager- Logistics Brokerage at TCI Transportation

North Richland Hills, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics, Brokerage, Account Management, Customer Relationship Management, Freight Solutions, Shipment Coordination, Order Entry, EDI, Route Optimization, Pricing, Billing, Problem Solving, Communication, Organization, Sales

Industry

Truck Transportation

Description

Join TCI Global Logistics as a Brokerage Account Manager! Are you a dynamic communicator with a sharp sense for logistics and a passion for building lasting customer relationships? At TCI Transportation, we’re looking for a Brokerage Account Manager to join our growing team in North Richland Hills, TX, and be a key player in our mission to deliver exceptional service and innovative freight solutions. About the Role As a Brokerage Account Manager, you will take full ownership of customer accounts — overseeing daily operations, identifying opportunities for growth, and delivering industry-leading service. Reporting directly to the Director, this role requires a go-getter who thrives in a fast-paced environment and is passionate about building meaningful customer connections. What You'll Do Serve as the primary point of contact for assigned customer accounts. Coordinate shipment builds, order entry (manual and EDI), and scheduling. Facilitate route optimizations through efficient routing and planning. Maximize revenue and load volume while delivering top-tier service. Maintain weekly communication with all assigned clients. Foster and grow customer relationships through trust and performance. Provide accurate quoting and pricing by collaborating with the pricing and sales team. Ensure precise billing and collaborate with Credit on payment issues. Anticipate customer needs and resolve shipping challenges efficiently. Collaborate cross-functionally to meet and exceed customer expectations. Who You Are A self-starter who takes initiative and owns results. A problem-solver who thrives on tackling complex challenges. A strong communicator with excellent interpersonal skills. Organized and capable of managing multiple customers simultaneously. Energetic, accountable, and committed to delivering outstanding service. Why TCI Global Logistics? Work with a passionate team and grow your logistics career in a supportive, family-owned company. Family-owned since 1978 with a legacy of trust and innovation. We live by our values: Integrity, Accountability, Creativity, and Teamwork. We're committed to each other’s success and our customers' satisfaction. A "Can Do" attitude isn't just a motto—it’s how we operate.

Responsibilities

The Brokerage Account Manager will oversee daily operations for assigned customer accounts, including shipment coordination, order entry, and route optimization. They are responsible for maximizing revenue and load volume while maintaining strong, trust-based relationships with clients.