Account Manager at Marsh

Urbandale, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationships, Problem Solving, Sales Ability, Communication Skills, Organizational Skills, Multitasking, Attention to Detail, Risk Evaluation, Analytics, Client Service, Compliance, Collaboration, Service Orientation, Time Management, Adaptability, Technical Proficiency

Industry

Insurance

Description

Company: Marsh Description: We are seeking a talented individual to join our team at Marsh. This role will be based in Urbandale, Iowa. This is a hybrid role that has a requirement of working at least three days a week in the office. As a key contributor, you will focus on building strong customer relationships and maintaining retention by consulting with customers on products and services. Collaborate with both internal and external business contacts to resolve customer issues and enhance the overall customer experience and coverage offerings. We will count on you to: Perform critical client functions, including evaluating risks; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across supported product line. Build and maintain relationships with clients to provide best in class service to drive growth and retention. Serve as a client contact for day-to-day needs and answers standard client questions to improve the client experience. Work closely with external and internal business partners to provide customer feedback and at times partner in creating resolutions. Keep abreast of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients. Manage and record all activities in the workflow system to ensure timely follow up by client, carriers, client team and delivery of final policy. What you need to have: High school diploma or GED required. 2+ years of client or customer service experience. Property & Casualty license or be willing and able to obtain within 30 days of hire (will require licensing in all 50 states within 90 days of hire). Proficient in MS Office Suite and able to work an 8-hour shift between 8:00 AM and 5:00 PM CT. What makes you stand out: Strong organizational and prioritization skills with the ability to multitask in a fast-paced environment. Proven sales ability in a phone-based setting, coupled with excellent verbal and written communication skills. Effective relationship-building and problem-solving abilities, with keen attention to detail and a focus on accuracy. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Click here to return to the MMC Careers Site Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

Responsibilities

The Account Manager will focus on building strong customer relationships and maintaining retention by consulting with customers on products and services. They will perform critical client functions, including evaluating risks and developing solutions while collaborating with internal and external business contacts.