As a Account Manager at Meson Agency, your role will be vital in maintaining, developing, and expanding our client relationships. You will work closely with both new and existing clients, ensuring their needs are met and exceeded, and that they see the full value in our services.
You’ll be responsible for managing already-established accounts, as well as driving new client relationships and finally helping cross sell our existing clients to our other products coming to market. You will be responsible for anything from individual users all the way up to enterprise level accounts and acting as their first point of contact to the business.

ABOUT US:

Meson Agency is Australia’s leading onshore contact center, providing high-quality lead generation, database nurturing, and customer service solutions, primarily for the real estate industry. Since our founding in 2019, we have been helping businesses across the country streamline their processes and maximize efficiency.
We pride ourselves on being a close-knit, forward-thinking team that values collaboration, creativity, and delivering excellence in everything we do. Now, we’re looking for a Relationship Manager/Key Account Manager to join us and help take our client relationships to the next level.
Job Type: Full-time
Pay: From $75,000.00 per year

Experience:

• Relationship management: 1 year (Required)
• Sales: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In perso

• Manage and nurture existing client accounts to ensure high levels of satisfaction.
• Work with clients to understand their needs and offer solutions that fit their business objectives.
• Actively bring on new clients and work to build strong, long-lasting relationships with them.
• Identify opportunities for upselling and cross-selling our services to maximize client spend.
• Serve as the primary point of contact for client queries, ensuring swift and effective resolution.
• Collaborate with our internal teams to ensure client expectations are met and exceeded.
• Provide regular reporting and insights to clients to demonstrate the value of our services.