Account Manager at Metcash

, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Account Management, Customer Service, FMCG, Food Service, Interpersonal Skills, Communication Skills, Problem Solving, Microsoft Suite, Lead Generation, Customer Queries, Sales Proposals, Administrative Duties, Relationship Building, Data Analysis, Loyalty Programs

Industry

Building Materials

Description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to: Grow your career with tailored development programs Thrive your way with flexible work options Make your mark in a high-performing, values-led team Our Food Service and Convenience business encompasses our wholesale, foodservices and distribution services across the Campbells Wholesale, Superior Food Services, and Independent Grocers brands – servicing small to medium businesses right across Australia. Joining the Food Service and Convenience business at Metcash means the work you do contributes to brands with real purpose, empowering independent businesses and strengthening local communities across Australia. About the Opportunity Due to our organization's continual growth, we are seeking an energetic and experienced Account Manager to join our sales team based in Perth to look after our existing customers and secure new business opportunities in and around WA. In this Role This field sales position is full-time permanent. Reporting to the State Sales Manager, you will promote the Company's products and services and build relationships with new and existing accounts. Develop new business and grow the ‘pantry range’ with existing accounts. Identify opportunities and generate leads. Assist customer queries about products, prices, availability, and product uses. Start-to-end management of your customer accounts i.e. structured call cycle Review and analyse weekly and monthly reports (sales/gross profit margin data, and account profitability). Perform administrative duties such as preparing monthly reports, sales proposals, quotes, and applications, and maintaining call logs and sales records. Promote & ‘drive’ the SAVE loyalty program Other administrative tasks as required You’re Likely a Match If Minimum 2 years' experience in Sales / Account Management. Prior experience in a fast-paced customer-facing environment. Prior FMCG and food service experience will be highly regarded. A passion and attitude for providing an outstanding customer experience Present with a calm, friendly, and confident telephone manner Must possess strong interpersonal and communication skills. Be efficient with computers including Microsoft Suite. Must possess a valid Australian driver's license. Must be a problem solver. What’s on offer We’re proud to offer a workplace that supports your well-being, growth, and belonging: 🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 📚 Career Growth: Endless learning and development opportunities 👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025) 🧠 Mental Health: Gold accreditation by Mental Health Australia 🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited About Us Join us and be part of something bigger! Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Responsibilities

The Account Manager will promote the company's products and services while building relationships with new and existing accounts. Responsibilities include developing new business, managing customer accounts, and performing administrative duties.