Account Manager - Microsoft Advertising - German Speaker at Microsoft

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Client Relationships, Digital Advertising, Sales, Marketing, Communication Skills, Presentation Skills, Analytical Skills, Customer Satisfaction, Problem Solving, Business Development, Industry Trends, Technology, KPI Analysis, Upselling, Value Proposition

Industry

Software Development

Description

You will ensure account health by proactively monitoring all activities, while seeking feedback to grow more of their business and creating long-term strategies to improve the client experience. You will leverage relationships with key client contacts and seek both formal and informal feedback to acquire, retain, and grow more of their business. You will identify and understand the drivers of satisfaction, help create long-term strategies to maintain client satisfaction, anticipate issues and risks, identify drivers of dissatisfaction, determine the root cause of problems, and remove blockers. You'll establish recovery action plans to improve the client's overall experience. You'll also generate business and upsells by developing value-proposition presentations and specialised business plans for clients. You will proactively develop a comprehensive understanding of clients' marketing needs and their competition to anticipate their needs and deliver new insights to them. You'll also proactively own and elevate relationships throughout multiple levels at the customer's organisation. You will act as a thought leader on industry trends, technology, and KPIs. You'll also leverage competitive knowledge to elevate the client's success and create solutions that increase revenue. You will create a collaborative, trust-based work environment where differences in communication style are considered, and the perspectives of others are respected and valued. Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field AND work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience. Fluency in German and English. Paid search experience. Excellent communication and presentation skills. Demonstrated ability to consistently meet or exceed revenue goals or targets. Proven ability to understand customer needs and create and deliver customised, customer-focused pitches and solutions. Solid analytical skills. Solid knowledge of the online advertising industry, trends, and customers' needs. Passion and curiosity for technology as an enabler for customer and company growth. Ability to travel up to 25%, as appropriate. Ability to embody our culture and values.

Responsibilities

You will ensure account health by proactively monitoring all activities and seeking feedback to grow the client's business. You'll establish recovery action plans to improve the client's overall experience and generate business through value-proposition presentations.