Account Manager - Mid Market at The Access Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Upsells, Cross-sells, New Business, Thought Leadership, Partnerships, Forecasting, Pipeline Management, B2B Sales, Account Management, SaaS, Deal Execution, Customer Engagement, Time Management, Salesforce, LinkedIn Sales Navigator

Industry

Software Development

Description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. About the role As an Account Executive - Mid Markets, for our Access Accountants Division, this role will be responsible for providing exceptional customer service to deliver product upsells, cross- sells and new business. A major focus will be on delivering real value, thought leadership and fostering long-term partnerships with our customers. About You In this Account Executive position, you’ll play a crucial role in the overall success of the team, supporting our existing customer base and contributing to our revenue growth objectives. You will be confident providing demonstrations for applicable Accountants products and services and be confident focusing on the forecasting cadence and accuracy. Day-to-day, you will be focused on: Proactively engaging with customers, understanding their challenges or barriers to growth, identifying opportunities to upsell and cross sell relevant products to deliver solutions to drive their businesses forward. Taking ownership of a portfolio of clients, guiding them through their journey with Access Accountants, collaborating closely with Customer Success to nurture and uphold robust relationships. Understanding and communicating the value, key benefits and how the Access Accountants solutions solve key business challenges for accounting firms. Developing a sound knowledge of the full range of our Products & Services - being able to discuss/demonstrate the value proposition for each offering. Hitting or exceeding sales targets through strong prioritization, pipeline management and accurate forecasting. Your skills and experiences might also include: Previous experience in a B2B sales or account management in a SaaS environment (Accountants industry expertise is an advantage) Demonstrable knowledge of pipeline generation, deal execution and executive customer engagement. The ability to work on your own initiative or as part of a wider team. Excellent time management skills and an ability to prioritise a demanding workload. System Knowledge – CRM (Salesforce preferred), LinkedIn Sales Navigator A commitment to self-development and lifelong learning. What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for. We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You. Hello! We are thrilled you are considering Access as your next career move. Why? Because At Access, people are at the heart of everything we do. Our people are game-changers, life-lovers, culture-builders, and free-thinkers. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their best. We believe in hiring creative, curious, and caring future ready people who bring their unique diversity and a learn-it-all mindset to our global team. We believe in working hard as a collective team to win with our customers, give back to the communities we represent, and celebrate successes together. We can’t wait to meet you.

Responsibilities

This role focuses on providing exceptional customer service within the Access Accountants Division, driving product upsells, cross-sells, and new business by fostering long-term partnerships. Responsibilities include proactively engaging customers to identify growth barriers and delivering relevant solutions while owning a client portfolio.