Account Manager at Mitel

Hamburg, Lower Saxony, Germany -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Relationship Management, Business Development, Contract Negotiation, Market Analysis, Cross-Selling, Communication, Presentation Skills, Negotiation Skills, Technical Affinity, Customer Focus, Entrepreneurial Thinking, Strategic Development, IT Solutions, CRM, Team Collaboration

Industry

Telecommunications

Description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. Would you like to strategically develop demanding customer relationships and actively shape sales projects? .. Then bring your experience to our company: Overview: As a Key Account Manager (m/f/d), you will assume comprehensive sales responsibility for strategic key accounts in the northern German states in our public team. You will act as the first point of contact at the decision-making level, drive business development and design tailor-made solutions based on our innovative portfolio. Responsibilities: Support and strategic development of primarily state authorities and their IT service providers Establishing and maintaining long-term relationships at the decision-making level Identifying and implementing business opportunities, managing quotation processes and contract negotiations Positioning the relevant portfolio to provide sustainable support for customer goals Analysing market and competitive situations, developing individual customer strategies and making targeted use of cross-selling potential Collaborating with internal specialist units such as consulting, presales and bid management Maintaining sales activities in CRM and regular forecast and pipeline reporting Developing industry-specific solution scenarios in close coordination with customer departments – including outside of IT Requirements: University degree (e.g. economics, IT, communication) and at least 5 years of relevant professional experience in the sale of complex IT or communication systems Experience in the strategic support and development of defined key accounts Technical affinity and the ability to translate complex customer requirements into solutions Customer focus, entrepreneurial thinking and confident manner Strong communication and presentation skills and confident negotiating skills Native German speaker with good to very good written and spoken English skills Willingness to travel within Germany and openness to hybrid working Willingness to undergo security screening What You can expect from us: An open, team-oriented corporate culture Structured induction with personal management sponsorship (buddy concept) Flexible working time models and hybrid working – modern offices and home office Modern IT equipment (laptop, smartphone) Attractive bonus model and performance-related remuneration *** Sie möchten anspruchsvolle Kundenbeziehungen strategisch entwickeln und Vertriebsprojekte aktiv gestalten? .. Dann bringen Sie Ihre Erfahrung bei uns ein: Als Key Account Manager (m/w/d) übernehmen Sie die umfassende vertriebliche Verantwortung für strategische Key Accounts in den norddeutschen Bundesländern in unserem Public-Team. Sie agieren als erste Ansprechperson auf Entscheiderebene, treiben die Geschäftsentwicklung voran und gestalten passgenaue Lösungen auf Basis unseres innovativen Portfolios. Ihre Aufgaben Betreuung und strategische Entwicklung von vorwiegend Landesbehörden und deren IT-Dienstleistern Aufbau und Pflege langfristiger Beziehungen auf Entscheiderebene Identifikation und Umsetzung von Geschäftsmöglichkeiten, Steuerung von Angebotsprozessen und Vertragsverhandlungen Positionierung des relevanten Portfolios zur nachhaltigen Unterstützung der Kundenziele Analyse von Markt- und Wettbewerbssituationen, Entwicklung individueller Kundenstrategien sowie gezielte Nutzung von Cross-Selling-Potenzialen Zusammenarbeit mit internen Facheinheiten wie Consulting, Presales und Bid Management Pflege vertrieblicher Aktivitäten im CRM sowie regelmäßige Forecast- und Pipeline-Berichterstattung Entwicklung branchenspezifischer Lösungsszenarien in enger Abstimmung mit Kundenfachbereichen – auch außerhalb der IT Ihr Profil Abgeschlossenes Hochschulstudium (z. B. Wirtschaft, IT, Kommunikation) und mindestens 5 Jahre relevante Berufserfahrung im Vertrieb komplexer IT- oder Kommunikationssysteme Erfahrung in der strategischen Betreuung und Entwicklung definierter Großkunden Technische Affinität sowie die Fähigkeit, komplexe Kundenbedarfe in Lösungen zu übersetzen Kundenorientierung, unternehmerisches Denken und souveränes Auftreten Kommunikations- und Präsentationsstärke sowie sicheres Verhandlungsgeschick Muttersprache Deutsch sowie gute bis sehr gute Englischkenntnisse in Wort und Schrift Reisebereitschaft innerhalb Deutschlands sowie Offenheit für hybrides Arbeiten Bereitschaft zur Sicherheitsüberprüfung Was wir bieten Eine offene, teamorientierte Unternehmenskultur Strukturierte Einarbeitung mit persönlicher Management-Patenschaft (Buddy-Konzept) Flexible Arbeitszeitmodelle und hybrides Arbeiten – moderne Büros und Home-Office Moderne IT-Ausstattung (Laptop, Smartphone) Attraktives Bonusmodell und leistungsgerechte Vergütung Tariff Group EG 8 #LI-DD1 For more information, visit Why Mitel or follow us on LinkedIn here. Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. Mitel is a global market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next-gen collaboration applications. With more than 70 million users in nearly 100 countries, Mitel is the only company that wakes up every day exclusively focused on helping customers take their communications from where they are today to where they expect them to be.

Responsibilities

The Key Account Manager will support and strategically develop relationships with state authorities and their IT service providers, acting as the primary contact for decision-makers. Responsibilities include identifying business opportunities, managing quotation processes, and collaborating with internal teams to develop tailored solutions.