Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Lockton is the world’s largest privately held independent insurance brokerage. At Lockton, we are all about unlocking potential—your potential, our clients’ potential, and ultimately our potential to deliver world-class service. If you’re passionate about making a real impact and thriving in a culture where you truly belong, join us to make a difference.
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities

Lockton are looking for three Account Managers to join a newly created team based in the London office. Offering excellent variety, the role will expose the successful candidate to much of the following:

• Understanding the clients’ business, strategic priorities, risk strategies and risk management needs.
• Advising clients on global risk strategy, optimum program structure and regulations.
• Presenting client risk exposures to insurer community to implement best coverage and program implementation.
• Must have strength in gathering, analysing and tracking large scale data for global audits.
• Competency to build technical industry knowledge, establish an understanding of the global marketplace, and help the brokerage team evaluate clients’ international exposures.
• Being the primary communication point with the Lockton Global Solutions network on service of global programs.
• Reviewing appropriate binding documentation.
• Supervising invoicing process, coordinate delivery of policy/invoice/certificate documentation globally and monitor payments to avoid policy cancellation.
• Continuously seeking opportunities to broaden technical insurance expertise, could be on a specific line of business
• Keeping a close eye on market conditions and update team members as well as clients of major developments affecting various types of coverage.
• Taking ownership of open items lists on a variety of projects for assigned clients.
• Managing a global book of business as follows:
• First point of contact and day-to-day management for client needs on Complex and Large accounts.
• Secondary contact as directed by the Account Executive on Large as well as Complex clients, handling day-to-day tasks and open items.
• Will also be the secondary point of contact on Basic or Corporate clients as a point of escalation, mentoring and training.
• Estimated size of book 10-15 clients

Qualifications

Given the insurance-specific nature of this position, we will be seeking candidates with prior market experience which will then ideally be supported by some of the following capabilities/experience:

• Account handler/ manager experience from within the Insurance industry
• Experience of working on global accounts
• Effective verbal and written communication, time management and prioritisation, strong attention to detail, customer service capabilities and commitment to personal growth
• Proficiency in Microsoft Office with a strong command of Excel
• Understanding of global insurance regulations, practices, and market trends
• Highly motivated with the ability to work on own initiative
• Able to travel internationally with proficiency in foreign language(s) considered a benefit

Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant’s resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees

• Understanding the clients’ business, strategic priorities, risk strategies and risk management needs.
• Advising clients on global risk strategy, optimum program structure and regulations.
• Presenting client risk exposures to insurer community to implement best coverage and program implementation.
• Must have strength in gathering, analysing and tracking large scale data for global audits.
• Competency to build technical industry knowledge, establish an understanding of the global marketplace, and help the brokerage team evaluate clients’ international exposures.
• Being the primary communication point with the Lockton Global Solutions network on service of global programs.
• Reviewing appropriate binding documentation.
• Supervising invoicing process, coordinate delivery of policy/invoice/certificate documentation globally and monitor payments to avoid policy cancellation.
• Continuously seeking opportunities to broaden technical insurance expertise, could be on a specific line of business
• Keeping a close eye on market conditions and update team members as well as clients of major developments affecting various types of coverage.
• Taking ownership of open items lists on a variety of projects for assigned clients.
• Managing a global book of business as follows:
• First point of contact and day-to-day management for client needs on Complex and Large accounts.
• Secondary contact as directed by the Account Executive on Large as well as Complex clients, handling day-to-day tasks and open items.
• Will also be the secondary point of contact on Basic or Corporate clients as a point of escalation, mentoring and training.
• Estimated size of book 10-15 client