POSITION SUMMARY:

The Account Manager is a sales role and will represent Apellis to all relevant key accounts in your assigned geography. With the goal of building trust in the company, its values, its science, and the product. They will be accountable for understanding those accounts, building effective territory and key account plans that address the range of all pertinent stakeholders in the healthcare ecosystem.
The Account Manager will create and implement account plans in collaboration with other Apellis customer-facing teams aligned to their geography. In addition, the Account Manager will identify treatment patterns, help to map referral networks and work cross-functionally with their overlapping partners. Further, the Account Manager serves as the lead point of contact for other account management activities, such as speaker management, marketing engagement, and other commercial needs.

EDUCATION, REGISTRATION & CERTIFICATION:

• BA/BS degree

EXPERIENCE:

• 4+ years of biotech/pharma sales and account management experience
• Experience working in Nephrology, Hematology/Oncology and/or rare disease market preferred; transplant and hospital/IDN experience is also valued
• Experience in product launches preferred

SKILLS, KNOWLEDGE & ABILITIES:

• Proven track record of sales success
• Expertise in creating and executing on customer / account plans, informed by local knowledge and aligned to strategy and tactics provided by headquarters
• Passion for understanding and championing the needs of customers and accounts, resulting in strong relationships, credibility, and trust
• Demonstrated learning agility as shown by past success when encountering new challenges, roles, and/or situations (including the ability to engage virtually).
• Positive attitude and comfort in navigating ambiguity
• Commitment to effective collaboration with key company stakeholders driven by a high degree of emotional intelligence.
• The ability to persevere and focus on solutions when encountering all obstacles.
• Strong communication skills with the ability to listen actively, express compelling ideas fluently and succinctly, and present effectively
• Demonstrated integrity on the job, including an understanding and deep respect of relevant rules and regulations within the pharma sector

TRAVEL REQUIREMENTS:

• Must live in territory. Willing to travel domestically up to 75% of the time, including overnights, depending on territory.

KEY RESPONSIBILITIES INCLUDE:

• Build and maintain proficiency in relevant disease states, patient and clinic experience, market landscape, and product.
• Drive company revenue by achieving all sales/marketing objectives and goals.
• Serve as the primary commercial interface with key accounts, being accountable for the overall customer experience.
• Develop and maintain a deep understanding of and relationship with key accounts, including all relevant stakeholders (e.g., physicians, nurses, office staff, management, etc.).
• Establish and execute against business plans for key accounts in alignment with national strategy and resources. Effectively communicate those plans and lead key account strategy discussions with leadership, building understanding and support.
• Assess the treatment patterns and referral networks affiliated with key accounts.
• Work collaboratively and compliantly with multiple stakeholders, including community engagement teams, patient services, medical affairs, and operations teams, in order to achieve account objectives.
• Goes above and beyond to help fellow regional team members and Account Manager colleagues when needed. Proactively shares knowledge and expertise with others to contribute to the team’s overall success.
• Effective utilization of all approved resources to help achieve territory and account objectives.
• Proactively communicate with Regional Sales Director on a routine basis to discuss/share ideas, challenges, and best practices.
• Responsible for sharing field insights back with home-office team and participation in internal workshops and insight readouts as well as regularly bringing forward innovative engagement tactics.
• Operate with a high level of professional integrity, within established guidelines and policies, and in alignment with the Apellis culture and values.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.