Account Manager at OCLC

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

20 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales, Client Relationship Management, Stakeholder Engagement, SaaS, Consultative Selling, Solution Selling, Territory Planning, Presentation Skills, Onboarding, Tender Submission, RFI Process

Industry

technology;Information and Internet

Description

You have a life. We like that about you. At OCLC, we believe you'll do the best work of your life when you're living the best life possible. We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one. Account Manager - ANZ About OCLC OCLC is a global, member-driven library organisation founded in 1967 that works collaboratively with libraries to improve access to information, support research and learning, and help communities thrive. Through trusted technology solutions including WorldCat and WorldShare, OCLC supports libraries worldwide with cataloguing, resource sharing, discovery, and library management services. With a strong collaborative culture and a long-standing reputation within the library and information sector, OCLC continues to support innovation and help libraries adapt to the evolving needs of their communities. Role Description OCLC Australia is seeking an experienced and relationship-focused Account Manager to join its ANZ team. This role will work closely with Sales and Marketing colleagues to support the development and execution of territory sales and account plans, while strengthening relationships with existing clients and identifying opportunities for growth. The successful candidate will be responsible for managing customer relationships, supporting sales initiatives, identifying new business opportunities, and assisting libraries in implementing OCLC products and services. Key Responsibilities Manage and grow relationships with existing library customers across the ANZ region Identify and pursue new business opportunities within target markets Conduct client meetings, presentations, demonstrations, and solution discussions Support implementation and onboarding activities for OCLC products and services Develop and maintain territory and account management plans aligned to objectives Identify customer needs and provide tailored product and service solutions Support tender, proposal, and RFI submission processes Represent OCLC at conferences, exhibitions, seminars, and industry events Maintain knowledge of industry trends, competitor activity, and emerging technologies Collaborate with sales, product management, marketing, and operational teams What We Seek Experience in account management, sales, client relationship management, or similar roles Strong communication, presentation, and stakeholder engagement skills Ability to build trusted long-term relationships with customers and internal stakeholders Experience in SaaS, technology, education, libraries, or related sectors highly regarded Consultative and solution-focused approach to customer engagement Willingness to travel (circa 25% of the role) as required across the ANZ region and occasional overseas trips Bachelor’s degree in library sciences, business, technology, or a related field is desirable Why Join OCLC Australia Hybrid working models, remote working options, and flexibility in start and finish times Structured learning, development, and leadership opportunities Employee Assistance Program (EAP) and wellbeing initiatives Supportive and collaborative international team environment Opportunity to work with innovative global technologies and solutions Team events, recognition programs, and social activities High level of autonomy and flexibility Competitive salary package and sales bonus Apply Now This is an exciting opportunity for someone who enjoys relationship-focused work and wants to contribute to an organisation making a meaningful impact across education, research, and information access globally. To apply, please click the ‘Apply’ button to submit your application. Recruitment for this position is being handled by our HR consulting firm - HR Expertise. For questions, please contact Cedric Moutou on 0411 405 465 for a confidential discussion. Applications close on 5 June 2026; however, applications will be reviewed as they are received, so early applications are encouraged. Don't see a role that fits just yet? Send your resume to our Talent Acquisition Team for future opportunities! Who we are: OCLC, a worldwide library services organization headquartered in Dublin, Ohio, is a leader in information technologies and innovative online services. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries cut costs while keeping pace with the demands of our information-driven society. What we do: When the world’s information is within reach of every individual, nothing will stand in the way of a brighter future. Together as OCLC, libraries connect people to the information they need to solve problems, push boundaries and shape the future. Knowledge sparks learning, creativity, and innovation. Together we make breakthroughs possible. Because what is known must be shared. Live our values: New ideas. Open dialog. Hard work. Recognition. Servant’s heart. We offer a dynamic, fulfilling work environment that is productive, collaborative, innovative—and fun. There is a strong, team-based culture where everyone is appreciated and focused on common goals. You will make a difference.

Responsibilities

Manage and grow relationships with existing library customers across the ANZ region while identifying new business opportunities. Support the implementation of OCLC products and services and develop territory sales plans aligned with organizational objectives.