ABOUT US

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

ABOUT THE ROLE

Our business team is dynamic, fast-moving, and always evolving – and we’re looking for an experienced Account Manager to join our B2B teams in Perth.
You’ll take the lead in shaping the success of your accounts, owning the day-to-day execution of your strategy while aligning your efforts with monthly and quarterly growth targets. By gaining a deep understanding of your clients’ businesses, industries, and unique challenges, you’ll craft tailored strategies that provide ongoing value, driving both client success and your own.
You’ll focus on long-term growth, putting customer satisfaction and loyalty at the heart of everything you do. Forget the quick wins – you’ll nurture relationships and create sustainable, lasting business opportunities that grow with your clients over time.
Your impact will be seen in the achievement of your targets – from sales growth to customer retention, and everything in between. You’ll develop strong, meaningful relationships, positioning yourself as a trusted partner who delivers tailored solutions based on sound commercial insight.

WHAT YOU’LL DO:

• Lead day-to-day execution of your account plan, aligning with monthly and quarterly growth targets.
• Gain deep insights into clients’ businesses, industries, and challenges to create tailored strategies that deliver ongoing value.
• Focus on long-term growth, increasing client satisfaction and loyalty while prioritizing sustainable results over quick wins.
• Achieve individual targets including sales growth, customer retention, and overall account performance.
• Build strong, long-term relationships with business clients, offering clear, value-driven solutions.
• Continuously improve the sales pipeline by driving higher lead volume, accuracy, and close win rates via Salesforce.
• Drive the sales pipeline forward, consistently improving lead generation, opportunity accuracy, and close win rates through the power of Salesforce – making sure every opportunity counts and contributes to your overall success