Account Manager (ONSITE IN NYC) at PulseRise Technologies

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

0.0

Posted On

02 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, B2B Sales, Revenue Growth, Retention, Expansion, Executive QBRs, Fintech, Business Acumen, Customer Health Monitoring, Churn Risk Management, Deal Execution, Process Building, Payroll, HRIS, Tax Compliance

Industry

Information Services

Description

Dear applicants, please keep in mind that applications without provided salary expectations and active LN profile will not be considered. Hope for your understanding. Location: New York City (In-person, 5 days/week) Employment Type: Full-Time Experience: 2–5 years Visa: Not available We are hiring our first dedicated Account Manager — a blueprint hire who will define how the AM function scales. This is not pure customer support. This is revenue ownership. A fintech infrastructure company building autonomous employee management systems across payroll, tax compliance, benefits, IT, and HRIS. The company has: 5x+ revenue growth year-over-year Hundreds of millions in payments processed 1,000+ customers Scaling from 40 → 100 employees this year Strong investor backing The product is AI-first and designed to replace legacy incumbents in payroll and back-office automation. You will: Own ~30–40 accounts Drive retention and expansion (~50/50 split) Run executive QBRs Identify churn risk proactively Convert monthly customers to annual Drive multi-million-dollar portfolio growth Help build the AM playbook from scratch This is a revenue role with expansion targets. What You’ll Own Quarterly expansion targets Retention and gross revenue protection Executive-level business reviews Opportunity identification and deal execution Customer health monitoring Cross-functional escalation with Support/Product/Engineering Building scalable AM processes Must-Have Requirements 2–3+ years B2B sales or account management Experience owning a book of business Proven retention + expansion performance Executive QBR experience Fintech background (strong preference) Strong business acumen Highly organized, startup pace comfort NYC-based, 5 days in-office Nice to Have Experience at modern fintech companies (Ramp, etc.) Built AM/CS processes from zero Strong expansion performance track record Strong product/technical fluency

Responsibilities

The Account Manager will own a portfolio of 30-40 accounts, focusing on driving revenue growth through retention and expansion. They will also be responsible for conducting executive business reviews and building scalable account management processes from scratch.