Full job description

At OpensDoors, we believe great account management is about far more than keeping clients happy. It’s about understanding their ambitions, owning their results and becoming a trusted extension of their commercial team. We are looking for a commercially driven experienced Account Manager.

This is a hybrid job 3 days in the office - Jumeirah Lake Towers and 2 Working From Home.

Salary: AED 12,000 basic per month + uncapped commission | OTE AED 250,000+ per year.

We’re looking for an Account Manager – UAE who is commercially driven, proactive and genuinely motivated by client success. Someone who takes ownership, spots opportunities, solves problems and isn’t afraid to get hands-on when results need a push.

You’ll manage a portfolio of up to 10 UAE-based clients, with their targets, KPIs and commercial objectives becoming your own measures of success.

Their targets are your targets. Their success is your success.

The Role

You’ll be the day-to-day owner of your client relationships, working closely with senior stakeholders to understand their business, target markets and growth objectives.

You’ll coordinate with our Campaign, Telemarketing, Networking, Research, LinkedIn and wider delivery teams across the UK and UAE to make sure clients are getting the results they expect.

And when an account needs more momentum, you won’t simply delegate it.

You’ll get involved — picking up the phone, prospecting, using LinkedIn, following up opportunities and doing whatever is commercially sensible to help move the account forward.

This is a role for someone who enjoys ownership, pace, variety and measurable results.

Responsibilities: Own Your Client Relationships

• Manage a portfolio of up to 10 UAE-based client accounts.
• Build trusted relationships with senior decision-makers and key stakeholders.
• Understand each client's proposition, priorities, target markets and growth objectives.
• Become a genuine extension of each client's commercial team.
• Keep communication proactive, clear and commercially focused.
• Identify and address concerns before they become relationship risks.

Own Performance & Results

• Take full ownership of agreed client targets and KPIs.
• Continuously monitor activity, pipeline and opportunities.
• Quickly identify when performance is falling behind — and take action.
• Work collaboratively with UK and UAE delivery teams to improve outcomes.
• Get hands-on when required, including prospecting, calling, LinkedIn outreach and opportunity follow-up.

Lead Reporting & Account Governance

• Maintain accurate records of activity, opportunities, pipeline and outcomes.
• Produce clear and commercially useful KPI reporting.
• Lead regular client review meetings.
• Use client meetings to agree actions, recommend changes and keep strategy aligned.
• Provide concise portfolio updates to the Global Board of Directors.

Retain & Grow Your Accounts

• Build relationships that lead to long-term client partnerships.
• Proactively manage renewals, extensions and rollovers.
• Identify renewal risks early and put recovery plans in place.
• Demonstrate the tangible commercial value OpensDoors delivers.
• Identify appropriate opportunities for additional services, capacity, territories and service lines.
•