Account Manager - Phase V Fulfillment at Geeks on Site

, , El Salvador -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

1600.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Client Relationships, Problem Solving, Communication, Presentation Skills, Organization, Multitasking, CRM Tools, Warehouse Management Systems, Self-Motivated, Team-Oriented, Client Satisfaction, B2B Customer Experience, Performance Monitoring, Upselling, Collaboration

Industry

IT Services and IT Consulting

Description

Location: Remote - ALL LATAM Reports To: Leadership Team Employment Type: Full-time About Phase V Fulfillment Phase V is a fast-growing third-party logistics (3PL) company specializing in warehousing, order fulfillment, and end-to-end customer experience solutions. Our team is dedicated to helping brands scale with precision, efficiency, and personalized service. Role Summary We're looking for a proactive and relationship-driven Account Manager to join our team. You'll serve as the main point of contact for a portfolio of clients, ensuring their operational needs are met, solving problems in real time, and delivering an exceptional fulfillment experience. This isn’t a junior role: we need someone experienced, autonomous, and able to manage client relationships with a sense of urgency and ownership. Key Responsibilities • Serve as the primary contact for assigned client accounts. • Build and maintain strong, long-term client relationships based on trust and results. • Coordinate with internal teams (warehouse, customer service, IT) to ensure seamless execution of client orders and initiatives. • Conduct regular check-ins, presentations, and reporting to monitor performance and satisfaction. • Handle client escalations with a solution-oriented mindset. • Oversee onboarding of new clients in collaboration with Sales/Business Development. • Maintain up-to-date records in CRM and WMS platforms. • Forecast, track, and analyze key account metrics and usage trends. • Identify upsell or growth opportunities and communicate client feedback internally. • Updated 2+ years and changed to B2B customer experience – less restrictive to get more candidates. • Strong communication and presentation skills with the ability to influence senior stakeholders. • Excellent organization, multitasking, and problem-solving skills. • Proficiency in CRM tools and comfort with warehouse/order management systems. • Self-motivated, team-oriented, and committed to client satisfaction. • Bachelor’s degree or equivalent professional experience. • A collaborative and growing team culture • Direct access to leadership and the ability to shape your role • Opportunities to grow with a fast-moving logistics company • Competitive salary ($1300 to $1600 per month) Payment once a month through payoneer

Responsibilities

The Account Manager will serve as the primary contact for assigned client accounts, ensuring operational needs are met and delivering an exceptional fulfillment experience. They will coordinate with internal teams and handle client escalations while maintaining strong client relationships.