WHAT ARE WE LOOKING FOR?

We’re looking for someone proactive, commercially astute, and an excellent phone communicator. You’ll also need a strong passion for our digital sectors, staying current on market trends.

• Demonstrated success in either a phone-based sales, customer service or account management consistently meeting targets.
• Exemplary and professional communication
• High attention to detail with strong problem-solving skills in fast-paced settings
• Results-oriented mindset focused on customer outcomes and business goals
• Experience using CRM platforms such as Salesforce a bonus.

A FEW OTHER THINGS WE WANT TO LET YOU KNOW ABOUT…

• carsales is an equal opportunity employer and we pride ourselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages, genders and backgrounds to apply. If you’re a candidate with a disability or you’ll need some adjustments to be at your best, let us know how we can provide you with additional support.
• We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask.
• We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.
• Successful candidates joining the carsales family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis.

WHAT YOU’LL DO

As an Account Manager, you’ll build strong phone-based relationships with dealers, offering tailored solutions that drive value, product adoption, and long-term growth for both clients and carsales.

• Build strong relationships with customers to understand their goals and challenges.
• Analyse dealer performance and market data to deliver ROI-driven insights and solutions.
• Demonstrate and support best practice use of the carsales product suite.
• Collaborate with internal teams to ensure seamless campaign execution and customer success.
• Maintain accurate CRM records, manage pipelines, and support revenue and retention targets.
• Respond to dealer queries, identify training needs, and support product adoption