Account Manager - Professional & Exec Risks (Cyber & Technology) at Lockton Companies - UAE
Los Angeles, California, United States -
Full Time


Start Date

Immediate

Expiry Date

30 May, 26

Salary

0.0

Posted On

01 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Cyber Liability Insurance, Technology E&O Insurance, Risk Modeling, Solution Design, Client Servicing, Exposure Information Gathering, Financial Statement Review, Cyber Security Controls, Contractual Requirements Review, Loss Run Analysis, Presentation Material Generation, Client Inquiry Response, Audit Processing, Compliance Communication, Vendor Communication

Industry

Insurance

Description
An Account Manager in the Lockton Cyber and Technology Practice provides the highest level of customer service in supporting and coordinating complex Cyber Liability, Technology Errors & Omissions, and various other insurance placements for Enterprise organizations across industry classes. They champion client service engagements, support data driven risk modeling, and deliver custom solution design through a wide range of insurance and technology products alongside Account Executives. Responsibilities • Client Servicing o Services designated book of business as it relates to building insurance programs, executing consultative engagements, and performing general client administration o Gathers and ensures accuracy of Client operational exposure information including reviewing financial statements & quarterly/annual reports, cyber security controls, policies, and procedures as well as contractual requirements and loss run schedules o Supports placement of new lines of coverage by initiating internal tooling processes, collecting and organizing documentation, and owning deliverable execution • Account Administration o Generates materials for Client presentations and meetings at direction of Account Executives o Updates specifications, summary information, and other client deliverables to reflect program changes o Responds to Client inquiries and maintains documentation of communications o Processes Client audits and creates audit analyses o Informs Client of all changes that may affect insurance premiums or coverage o Creates and sends compliance communications as needed o Engages with Producer and Accounting Department to execute collection efforts or triage billing discrepancies • Vendor Communication & Processing o Upholds insurance documentation standards by auditing quotes, binders, endorsements, and completing policy checks o Solicits, monitors receipt, and requests changes of quotes while facilitating carrier negotiations with Account Executives o Binds coverage under direction of the Unit Manager/Account Executives o Engages with Cybersecurity vendors to tailor custom solutions for Clients with Account Executive guidance • Data Hygiene o Gathers and compiles information for new business opportunities and renewal book management o Inputs client information into the data management system, ensuring accuracy and completeness o Participates in ongoing team calls for book maintenance, client engagement tracking, and other administrative requirements #LI-oe1 Position qualifications • Skills & Qualifications • Bachelor’s Degree in Business Administration, Risk Management, Finance, Economics or related field and/or years of experience equivalent • Typically, two or more years of direct corporate client facing experience is required • Strong attention to detail, plus organizational and time management skills to prioritize workloads and meet deadlines • Strong experience in Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) • Strong verbal, written, and interpersonal skills to interact with Clients, project team members, and associates at all levels of responsibility, representing Lockton in the highest professional manner • Readiness to expand knowledge and effectiveness in the insurance industry by successful completion of extended education beyond continuing education requirements • Understands financial and technology industry trends and governmental regulations • Ability to travel by automobile and aircraft and be away from home more than one day and night, as needed • Legally able to work in the United States This position may be eligible for annual discretionary bonus consideration. Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits. PLEASE NOTE- The salary range below is an estimate. The salary offered may vary depending on the candidate’s geographic location, job-related knowledge, experience, education, certifications, and skills.

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Responsibilities
The Account Manager supports and coordinates complex insurance placements, including Cyber Liability and Technology E&O, for enterprise organizations while championing client service engagements. Responsibilities involve gathering operational exposure information, supporting data-driven risk modeling, and delivering custom solutions alongside Account Executives.
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