ACCOUNT MANAGER

Location: Leeds
Salary: DOE
Working Hours: 4 day week (Tues – Friday , hours either 8:00 – 5:30, or 8:30 – 6:00 with 30mins lunch break), fully office based
Company: Privately owned leading packaging manufacturer.

Role: The role will be responsible for looking after account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service.

• Serves as a day-to-day contact
• Participate in meetings with existing clients and internal teams
• Liaising with customers/external sales, taking new design briefs and orders
• Ensure high quality standards in all client deliverables
• Coordinate client-specific projects throughout the lifecycle
• Creating job briefs and booking in jobs
• Producing estimates, quotations, forecasting
• Processing orders and artworks, adhering to stringent quality procedures
• Dealing with client queries and complaints whilst project managing ongoing projects
• Liaising with suppliers and sub-contractors
• Liaising with internal departments, to ensure customer requirements are met
• Working closely with planners, suppliers, production, goods in and technical
• Artwork approvals
• Working in a fast-pace commercial department.

REQUIREMENTS:

• Previous experience of account / project management within print / packaging
• Litho print background is beneficial, but not essential as training will be provided
• Experienced within a packaging manufacturer preferred
• Technical knowledge of printing processes - print and packaging
• Experience of using MRP systems
• Excellent use of MS Office
• Able to work with accuracy and fine attention to detail, particularly when under pressure
• Uses initiative when approaching new tasks, tackling problems and prioritising workload

• Serves as a day-to-day contact
• Participate in meetings with existing clients and internal teams
• Liaising with customers/external sales, taking new design briefs and orders
• Ensure high quality standards in all client deliverables
• Coordinate client-specific projects throughout the lifecycle
• Creating job briefs and booking in jobs
• Producing estimates, quotations, forecasting
• Processing orders and artworks, adhering to stringent quality procedures
• Dealing with client queries and complaints whilst project managing ongoing projects
• Liaising with suppliers and sub-contractors
• Liaising with internal departments, to ensure customer requirements are met
• Working closely with planners, suppliers, production, goods in and technical
• Artwork approvals
• Working in a fast-pace commercial department