Account Manager at Qomodo
Milano, Lombardia, Italy -
Full Time


Start Date

Immediate

Expiry Date

21 Aug, 25

Salary

0.0

Posted On

21 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

English, Soft Skills

Industry

Marketing/Advertising/Sales

Description

Join Qomodo – the fintech reshaping the payments and BNPL ecosystem!
We are an ambitious and dynamic team with experience from some of the world’s most innovative startups, including Rocket Internet, Delivery Hero, SumUp, Amazon, Everli, Scalapay, Doctolib, and N26. With a record-breaking €34.5M funding round backed by top-tier angels and VCs across Europe and a €13.5 million Series A round closed in record time, we are building a strong and innovative future for our company and those who join us.

REQUIREMENTS

You’re a great fit if you have:

Must-have

  • Bachelor’s degree (field of study is not a constraint)
  • Fluency in English

Nice-to-have

  • Previous experience in a startup or scaleup environment
  • <1 year of experience as an Account Manager Intern or Onboarding Specialist Intern

Soft Skills

  • Data-Driven & Organized: You thrive on structure and precision, ensuring processes run smoothly like a well-oiled machine.
  • Exceptional Communicator: Your ability to break down complex topics into clear, actionable ideas is second to none.
  • Self-Starter: You’re autonomous, proactive, and ready to get things done without waiting for detailed instructions.
Responsibilities
  • Merchant Portfolio Management (50%): Ensure the profitability and sustainability of a specific merchant portfolio by building strong relationships and delivering exceptional service.
  • Upselling and Cross-Selling (20%): Promote additional products and services to your portfolio, identifying opportunities to enhance merchant satisfaction and drive revenue growth.
  • Churn Prevention (20%): Proactively anticipate potential issues or dysfunctions with merchants and implement solutions to prevent churn.
  • Backoffice Support (10%): Handle administrative and operational tasks to support merchant management and ensure seamless processes
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