Account Manager at Radius Limited

Crewe, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Analysis, Relationship Building, Organizational Skills, Time Management, Commercial Acumen, Proactive Outreach, Upselling, Team Player, Innovative Ideas

Industry

Business Consulting and Services

Description

Company Description Have you heard of us? For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, we are a global business services company operating in 19 countries on five continents. Our mission is to help businesses of all sizes adapt to market changes and take advantage of the opportunities that come with them. We differentiate ourselves by our ability to provide SMBs with fleet and connectivity products and services in a single solution, as well as customized solutions for enterprise-level businesses. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description We are seeking an enthusiastic and detail-oriented Account Manager to join our team in Crewe, United Kingdom. As an Account Manager at our organization, you will play a crucial role in understanding customer needs, analysing data, and fostering strong relationships to drive business growth and customer retention. Oversee customer growth, training, and development of best practices to drive business value and return on investment Analise and explore data from various CRM systems to understand the drivers behind customer account closures Serve as the primary point of contact for assigned accounts, providing excellent customer service and support Conduct regular check-in calls and account reviews to assess and track customer satisfaction levels Identify and mitigate churn risks through proactive outreach campaigns Recognize and capitalize on upsell opportunities when applicable Qualifications What do we expect of you? Proactive team player with innovative ideas to inspire client loyalty and adoption Strong interpersonal skills and experience initiating and building positive relationships Commercial acumen with good track record of similar roles responsibilities with significant commercial results Strong organisational and time management skills with the ability to manage multiple projects simultaneously Ability to function in an extremely high volume, forever evolving new business environment while always maintaining a smile and positive disposition Additional Information What can you expect of us? A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And of course, you will be compensated competitively, with a good range of core benefits and bonus potential. #CR Still Curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. Department: Sales & Account Management Work Pattern: Office Based (5 days onsite)

Responsibilities

The Account Manager will oversee customer growth and development, analyze data to understand account closures, and serve as the primary contact for assigned accounts. They will also conduct regular check-ins to assess customer satisfaction and identify upsell opportunities.