About the Role

This is an opportunity for an experienced broker to step into a key role within our SA branch, managing a diverse portfolio across SME and mid-market clients.

Reporting to the General Manager SA, you will:

• Manage and grow a portfolio of valued clients
• Deliver high quality end-to-end broking services, including renewals, endorsements, and placement
• Oversee claims management alongside a strong dedicated claims team with local presence, to ensure efficient and positive client outcomes
• Build and maintain strong relationships with clients and insurers
• Identify and develop new business opportunities within your portfolio
• Prepare submissions, negotiate with underwriters, and present tailored insurance solutions
• Work closely with and mentor a Junior Broker, contributing to a collaborative team environment

This role offers the scope of end-to-end management of client portfolio and provides mentorship to their team with your position as a trusted risk advisor. With the portfolio reflecting their level of skill, experience, and capability.

About You

You’re an experienced insurance professional who enjoys managing relationships, delivering tailored solutions and taking full accountability for the growth, retention and optimisation of the portfolio.

You will bring:

• Proven experience in an Account Manager or Senior Account Manager role within general and professional insurance broking
• Exposure to SME and/or mid-market clients across a range of industries
• Strong technical knowledge across commercial insurance products
• Develop and execute new business strategy and pipeline
• Excellent relationship-building and communication skills
• Manage claims process in conjunction with our internal claims department and other stakeholders
• Responsible for portfolio performance and reporting
• A proactive approach to managing and growing a portfolio
• The ability to mentor and support junior team members
• Tier 1 Broking qualification (essential)
• Diploma qualification (preferred or willingness to work towards)
•