POSITION SUMMARY

The Account Manager serves as a critical point of contact between Richmond Wholesale and its valued customers. This role ensures the smooth execution of the order lifecycle—from receipt through fulfillment—while building strong relationships across internal departments including Logistics, Purchasing, and Operations.
This position demands a self-starter with excellent communication skills, a high attention to detail, and the ability to influence outcomes without direct authority. The ideal candidate thrives in a fast-paced environment, balances multiple priorities with grace, and takes a proactive, solution-oriented approach to resolving issues and improving processes.