Account Manager at RTB House

Taipei, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

0.0

Posted On

30 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Client Satisfaction, E-commerce Strategy, Customer Service, Data Analysis, Campaign Management, Communication Skills, Analytical Skills, Problem-Solving, Digital Marketing, Organizational Skills, Mandarin Proficiency, English Proficiency

Industry

technology;Information and Internet

Description

Location: [Taiwan] We Are: RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients. You Will: Manage client accounts to ensure objectives are met, driving client satisfaction and loyalty Collaborate with brands in the e-commerce industry to develop tailored strategies and ensure premium service delivery Communicate regularly with clients to provide excellent customer service, address inquiries, and resolve issues promptly Develop remarketing strategies across various industries based on data analysis and creative insights Adhere to company goals related to campaign management, closely monitoring campaign margins and scalability Respond to client requests in a professional and timely manner, ensuring high levels of client satisfaction Report on campaign status regularly to the direct manager, suggesting improvements and optimizations as needed Foster and maintain long-term client relationships, focusing on customer success and ongoing satisfaction Provide comprehensive information about the company’s services and products to clients Manage orders and payment processing, ensuring timely service delivery and proper handling of financial matters Identify opportunities for upselling existing clients based on their needs and performance, recommending additional solutions that can enhance their campaigns Desired Experience: Experience (5-6 years+) in managing online advertising campaigns for a media agency or media channels or for a brand/marketplace; Knowledge and experience in the digital media and programmatic area; Interest in digital marketing Working experience with MS/G suite Excellent analytical and problem-solving skills Well-developed verbal and written communication skills; Strong organizational skills and solution-oriented personality. Flexible communication. Language knowledge: professional Mandarin proficiency & professional English proficiency We Offer: Unique opportunity to join an award-winning, fast-growing tech company Ability to work in a truly international environment and win the market with the best people Great environment for growth and professional development Apply now! You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

Responsibilities

The Account Manager will manage client accounts to ensure objectives are met while driving client satisfaction and loyalty. They will collaborate with brands to develop tailored strategies and communicate regularly to provide excellent customer service.