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Account Manager - SaaS / Legal Tech at Novum Global
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Account Management, B2B Sales, Salesforce, Communication, Relationship Building, Consultative Approach, Proactive, Commercially Minded

Industry

Human Resources Services

Description
About the Role We’re looking for a motivated Account Manager to join a growing SaaS business supporting clients in the legal and professional services sector. You’ll manage a portfolio of customers, drive adoption of our technology, and uncover new opportunities for growth. A key part of this role is re-engaging dormant accounts — helping clients rediscover value and boosting retention. You’ll join a supportive, high-performing team that values collaboration, curiosity, and celebrating wins together. What You’ll Do Manage and grow relationships across existing customer accounts Identify and close upsell and cross-sell opportunities Reconnect with inactive clients through structured win-back campaigns Achieve revenue and activity targets with a consultative approach Maintain an accurate pipeline and client data in Salesforce Partner with internal teams to ensure a seamless client experience What You’ll Bring 3+ years of experience in B2B SaaS sales or account management Proven record of meeting and exceeding sales targets Background in legal, accounting, fintech, or professional services is a plus Excellent communication and relationship-building skills Confident using Salesforce and MS Office Self-motivated, proactive, and commercially minded Why Join Us ✨ Be part of a well-tenured, high-performing team 💡 Work with technology that’s transforming professional services 🚀 Clear growth pathways into senior or leadership roles 💸 Competitive pay, achievable commissions, and hybrid flexibility
Responsibilities
Manage and grow relationships across existing customer accounts while identifying upsell and cross-sell opportunities. Reconnect with inactive clients through structured win-back campaigns to boost retention.