ABOUT CARBON GRAPHICS GROUP

Carbon Graphics Group is a trusted provider of high-quality print and signage solutions. We partner with businesses across Canada to deliver innovative visual communication tools that drive results. We are currently seeking a driven and results-oriented Account Manager to join our dynamic team.

POSITION SUMMARY

The Account Manager plays a key role in driving revenue growth by re-engaging inactive clients and securing new business opportunities. This is a consultative, needs-based sales role that involves promoting the full suite of Carbon Graphics Group’s products and services. The ideal candidate will be proactive, professional, and passionate about developing long-term client relationships.

QUALIFICATIONS

• Proven experience in customer service and B2B sales
• Strong account management and negotiation skills
• Demonstrated success in outside sales and business development
• Excellent communication, organizational, and interpersonal skills
• Comfortable working independently and meeting performance metrics

• Reconnect with inactive accounts and reintroduce CGG as their preferred print and signage partner
• Identify and pursue new business opportunities locally and nationally both on the phone and in-person
• Convert new leads into long-term, high-value client accounts
• Maintain accurate and up-to-date CRM records, including contact information, activities, and next steps
• Log a minimum of 30+ meaningful client touchpoints per day
• Provide market intelligence and client feedback to leadership
• Build trusted, profitable relationships at all levels within client organizations
• Uphold a professional image in all communications and client interactions